Free

Details

  • Released
  • Updated
  • November 25, 2020
  • August 24, 2026

Features

Outfox Energy screenshot #1 for iPhone
Outfox Energy screenshot #2 for iPhone
Outfox Energy screenshot #3 for iPhone
Outfox Energy screenshot #4 for iPhone
Outfox Energy screenshot #5 for iPhone
iphone
ipad
๐Ÿ–ผ๏ธGet Icon
Iconsโ†˜๏ธŽ

About

Easily manage your energy account on the go. Submit meter readings, check your balance, make payments, and download statements. Track your energy usage and access more features conveniently.

โœ“Submit meter readings
โœ“Check account balance
โœ“Make payments
โœ“Download statements
โœ“Track energy usage
Show original description

What users say

See all reviews
+1

What's New in Outfox Energy

3.0.1

August 24, 2026

Weโ€™ve introduced a new tariff renewal journey. Eligible customers can now compare available tariffs and securely renew through the app. This release also includes performance improvements and bug fixes.

More

User reviews

No contact page

Absolutely no way of contacting them though the app or the web account.

No smart data

Pointless with no readings

Worse than useless

The app has minimal functionality and is woefully short of the features expected from a modern utility company

Invalid json formatโ€ฆ.

Canโ€™t even log on, just get this error in a black box at the bottom. Tried uninstalling and reinstalling, same issue

Not really useful

Very basic. I can see my bills and submit a reading (I have smart meters so not necessary). That's about it. Cluttering up my phone, will delete.

Developer apps

User experience

๐Ÿž

Reported Bugs

52 issues

๐Ÿ› Invalid JSON format error

Bug

๐Ÿ› Blank screen after Face ID

Bug

๐Ÿ› App crashes when selecting gas meter readings

Bug

๐Ÿ› Login issues with '+' in email

Bug

๐Ÿ› App crashes and previous login not recognised

Bug

๐Ÿ› Incorrect information displayed

Bug

๐Ÿ› Cannot download bills

Bug

๐Ÿ› Parsing error messages

Bug

๐Ÿ› 'Remember me' function not working

Bug

๐Ÿ› New app update can't login

Bug

๐Ÿ› Invalid account ID displayed

Bug

๐Ÿ› Asks to change password and contact details

Bug

๐Ÿ› Credit balance shown as debit balance

Bug

๐Ÿ› Meter readings show as blanks

Bug

๐Ÿ› Direct debits not added to balance

Bug

๐Ÿ› Non-functional settings/preferences screen

Bug

๐Ÿ› New app won't save login details

Bug

๐Ÿ› Shows wrong balance in account

Bug

๐Ÿ› Gas rate showing 5p per day instead of kWh

Bug

๐Ÿ› Cannot go into tariff details to check rates

Bug

๐Ÿ› App shows debit when in credit

Bug

๐Ÿ› Latest update totally unstable

Bug

๐Ÿ› Inaccurate data and wrong balance figures

Bug

๐Ÿ› Previous app was much better

Bug

๐Ÿ› App doesn't remember password

Bug

๐Ÿ› Loads old account

Bug

๐Ÿ› Login process is a nightmare

Bug

๐Ÿ› App doesn't remember device or login

Bug

๐Ÿ› Full blown sign-in required every time

Bug

๐Ÿ› Account/tariff details not showing

Bug

๐Ÿ› Initially nothing worked

Bug

๐Ÿ› Cannot log on

Bug

๐Ÿ› Password & username not accepted

Bug

๐Ÿ› App crashes

Bug

๐Ÿ› Logging in with correct details shows 'id not found'

Bug

๐Ÿ› Password managers only send password

Bug

๐Ÿ› Cannot click remember me until clicking done on keyboard

Bug

๐Ÿ› Focus doesn't work

Bug

๐Ÿ› Fails to allow most users to login

Bug

๐Ÿ› Cannot use app to pay

Bug

๐Ÿ› Proceed to pay button doesn't move on

Bug

๐Ÿ› App says I can submit meter readings but won't let me

Bug

๐Ÿ› New app rubbish

Bug

๐Ÿ› No Face ID login

Bug

๐Ÿ› Shows wrong balance

Bug

๐Ÿ› Upgrade stopped app working properly

Bug

๐Ÿ› Doesn't show usage

Bug

๐Ÿ› Constantly have to sign in

Bug

๐Ÿ› Doesn't show smart meter readings

Bug

๐Ÿ› Cannot change direct debit amount

Bug

๐Ÿ› Monthly total or meter reading as a number, no daily/hourly usage

Bug

๐Ÿ› Email must be valid error for valid email

Bug
โœจ

Requested Features

8 requests

๐Ÿ’ก Ability to track daily energy usage

Feature

๐Ÿ’ก Interactive graphical interface for usage

Feature

๐Ÿ’ก Setting to select default property

Feature

๐Ÿ’ก Option to set up a PIN

Feature

๐Ÿ’ก Flashlight button for meter readings

Feature

๐Ÿ’ก Notifications for meter reading reminders

Feature

๐Ÿ’ก Dark mode option

Feature

๐Ÿ’ก Advanced analytics dashboard

Feature

FAQ

What can I do with this app?

This app allows you to manage your Outfox energy account directly from your mobile device. You can submit meter readings, check your current balance, make payments, and download your account statements. It also provides insights into your energy usage.

Is this app free to use?

Yes, the app is free to download and use. There are no additional costs associated with managing your Outfox energy account through this application.

How do I submit my meter readings?

Within the app, you will find a dedicated section to submit your meter readings. Simply enter the current readings from your energy meter, and the app will process them for your account.

Can I see how much energy I've used?

Yes, the app offers a feature to see how much energy you have used. This helps you monitor your consumption patterns and understand your energy habits better.