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Outfox Energy

Outfox Energy

by Centralogic Consultancy Limited

1 ratings
70 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 25, 2020
  • October 2, 2026

Features

Developer

Centralogic Consultancy Limited
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About

Easily manage your energy account on the go. Submit meter readings, check your balance, make payments, and download statements. Track your energy usage and access more features conveniently.

✓Submit meter readings
✓Check account balance
✓Make payments
✓Download statements
✓Track energy usage
Show original description

What users say

Summarized from real user reviews of Outfox Energy. Based on 1 reviews and a 1.0/5 average, it highlights the 3 positives and 25 negatives reviewers mention most about this Utilities app.

Positive things

  • ✨New look is sleeker
  • 👍App works for basic functions (statements, bills)
  • ✅App works for what it is (basic tools)

Negative things

  • ❌Cannot log in / login issues
  • ❌App is unusable / pointless
  • ❌Lacks expected functionality
  • ❌No smart meter usage tracking
  • ❌Poor user experience / design
  • ❌App crashes / freezes
  • ❌Does not remember login details
  • ❌No Face ID / biometric login
  • ❌Inaccurate data / balance
  • ❌Outdated interface / functionality
  • ❌Difficult to submit meter readings
  • ❌No contact options
  • ❌Difficult to paste credentials
  • ❌Updates make it worse
  • ❌Amateurish design and capability
  • ❌Cannot renew contracts
  • ❌Cannot adjust direct debit
  • ❌Cannot see bills
  • ❌Cannot pay full amount
  • ❌Gas crashes app
  • ❌Email with '+' symbol not accepted
  • ❌Password managers not working
  • ❌Inconsistent balance display
  • ❌Settings screen non-functional
  • ❌Missing 2FA
See all reviews

What's New in Outfox Energy

3.0.4

October 2, 2026

Bug fixes and minor improvements

User reviews

Most RecentHighest RatedLowest Rated

No contact page

Absolutely no way of contacting them though the app or the web account.
thats the ticket!!thats the ticket!!

No smart data

Pointless with no readings
TheboyrossyTheboyrossy

Worse than useless

The app has minimal functionality and is woefully short of the features expected from a modern utility company
Glebe10Glebe10

Invalid json format….

Can’t even log on, just get this error in a black box at the bottom. Tried uninstalling and reinstalling, same issue
Isthisoneok?Isthisoneok?

Not really useful

Very basic. I can see my bills and submit a reading (I have smart meters so not necessary). That's about it. Cluttering up my phone, will delete.
brisbaneroadbrisbaneroad
See 65 more reviews

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User experience

🐞

Reported Bugs

52 issues

🐛 Invalid JSON format error

Bug

🐛 Blank screen after Face ID

Bug

🐛 App crashes when selecting gas meter readings

Bug

🐛 Login issues with '+' in email

Bug

🐛 App crashes and previous login not recognised

Bug

🐛 Incorrect information displayed

Bug

🐛 Cannot download bills

Bug

🐛 Parsing error messages

Bug

🐛 'Remember me' function not working

Bug

🐛 New app update can't login

Bug

🐛 Invalid account ID displayed

Bug

🐛 Asks to change password and contact details

Bug

🐛 Credit balance shown as debit balance

Bug

🐛 Meter readings show as blanks

Bug

🐛 Direct debits not added to balance

Bug

🐛 Non-functional settings/preferences screen

Bug

🐛 New app won't save login details

Bug

🐛 Shows wrong balance in account

Bug

🐛 Gas rate showing 5p per day instead of kWh

Bug

🐛 Cannot go into tariff details to check rates

Bug

🐛 App shows debit when in credit

Bug

🐛 Latest update totally unstable

Bug

🐛 Inaccurate data and wrong balance figures

Bug

🐛 Previous app was much better

Bug

🐛 App doesn't remember password

Bug

🐛 Loads old account

Bug

🐛 Login process is a nightmare

Bug

🐛 App doesn't remember device or login

Bug

🐛 Full blown sign-in required every time

Bug

🐛 Account/tariff details not showing

Bug

🐛 Initially nothing worked

Bug

🐛 Cannot log on

Bug

🐛 Password & username not accepted

Bug

🐛 App crashes

Bug

🐛 Logging in with correct details shows 'id not found'

Bug

🐛 Password managers only send password

Bug

🐛 Cannot click remember me until clicking done on keyboard

Bug

🐛 Focus doesn't work

Bug

🐛 Fails to allow most users to login

Bug

🐛 Cannot use app to pay

Bug

🐛 Proceed to pay button doesn't move on

Bug

🐛 App says I can submit meter readings but won't let me

Bug

🐛 New app rubbish

Bug

🐛 No Face ID login

Bug

🐛 Shows wrong balance

Bug

🐛 Upgrade stopped app working properly

Bug

🐛 Doesn't show usage

Bug

🐛 Constantly have to sign in

Bug

🐛 Doesn't show smart meter readings

Bug

🐛 Cannot change direct debit amount

Bug

🐛 Monthly total or meter reading as a number, no daily/hourly usage

Bug

🐛 Email must be valid error for valid email

Bug
✨

Requested Features

8 requests

💡 Ability to track daily energy usage

Feature

💡 Interactive graphical interface for usage

Feature

💡 Setting to select default property

Feature

💡 Option to set up a PIN

Feature

💡 Flashlight button for meter readings

Feature

💡 Notifications for meter reading reminders

Feature

💡 Dark mode option

Feature

💡 Advanced analytics dashboard

Feature

FAQ

What can I do with this app?

This app allows you to manage your Outfox energy account directly from your mobile device. You can submit meter readings, check your current balance, make payments, and download your account statements. It also provides insights into your energy usage.

Is this app free to use?

Yes, the app is free to download and use. There are no additional costs associated with managing your Outfox energy account through this application.

How do I submit my meter readings?

Within the app, you will find a dedicated section to submit your meter readings. Simply enter the current readings from your energy meter, and the app will process them for your account.

Can I see how much energy I've used?

Yes, the app offers a feature to see how much energy you have used. This helps you monitor your consumption patterns and understand your energy habits better.