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Ecotricity App

Ecotricity App

by Ecotricity

1 ratings
69 reviews
🔧 Utilities
Free

Details

Released
November 10, 2024
Updated
June 16, 2026

Features

Developer

Ecotricity
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Ecotricity App screenshot #1 for iPhone
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About

Manage your green energy account easily on the go. Submit meter readings, view bills and consumption history, make payments, and update your details. Access emergency contacts and a handy torch feature.

✓Account management
✓Submit meter readings
✓View bills and consumption
✓Make payments
✓Update contact details
✓Emergency contact access
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What users say about Ecotricity App

Reviews of Ecotricity App are mostly negative: the Utilities app is rated 1.0/5 from 1 App Store ratings. What users like most: functional and performs as expected, improvement over previous app. Top complaints: clunky and hard to navigate, PDF bills difficult to view and zoom. Summarized from real user reviews.

Positive things

  • 🚀Functional and performs as expected
  • 👍Improvement over previous app
  • 💡Consumption history page is useful

Negative things

  • 🐛Clunky and hard to navigate
  • 🔍PDF bills difficult to view and zoom
  • 🔍Harder to access previous bills and usage data
  • 🔍Removed useful features from old app
  • 🔍Forced to re-register and set up new account
See all reviews

What's New in Ecotricity App

1.1

June 16, 2026

In this release we've fixed some bugs and made some styling improvements to help the app run more smoothly so we can keep turning your bills into mills. Thanks for helping us build a greener Britain.

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User reviews

Most RecentHighest RatedLowest Rated

Poor app

Very basic, would like to see daily usage as I do not have a plug in gadget for this. However, at the moment I would just like to be able to access the app! Having signed up and received my first bill, I now can’t access the app, it will not load. It suggests I may be on a slower network which is rubbish. Please fix this
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KKaz1263

Extremely basic app

Although I enjoy being a customer, this app is almost awful. It’s essentially the website wrapped into an app. If you’re meticulous with your energy consumption, this app is not for you.
HHey_JayJ

Cost of Gas

The app would be useful if it showed the cost of Gas you are using on a daily basis. Thanks
PPq4gambit

Cannot log it

Set up account and set password. Saved password in apple app. Tried to log in. Used saved password. App says password is wrong. Changed password. Saved new password. Tried to log in again. App says new password is wrong!
Ccarboncopee

Very basic - should try harder

Doesn’t do much except allow you to submit readings and upload bills - I miss my ovo app which gives me stats and comparative data to me last year and other similar households. Come on - this is looking very out of date!
T1T Q 123
See 64 more reviews

Developer apps

Ecotricity
Ecotricity

by ECOTRICITY GROUP LTD

🔧 Utilities

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

App crashes and won't open for some users

Bug

Compatibility issues with older devices

Bug
✨

Requested Features

3 requests

Bring back easy access to previous bills and usage data

Feature

Improve PDF bill viewing experience

Feature

Restore user-friendly features from old app

Feature

FAQ

What can I do with the Ecotricity App?

The app allows you to manage your Ecotricity energy account on the go. You can submit meter readings, view your historical energy consumption, check your account balance, make payments, and download PDF bills. It also provides access to emergency contact numbers and allows you to update your contact details.

Is the Ecotricity App free to use?

Yes, the Ecotricity App is free to download and use. It is provided as a service to existing Ecotricity customers to help them manage their accounts more easily.

How do I submit meter readings using the app?

The app offers a quick and easy way to submit meter readings for both your gas and electricity accounts. You can simply enter the readings directly into the app when prompted or when you wish to update them.

Can I view my bills and payment history?

Yes, you can view and download PDF versions of your bills directly through the app. You can also see your real-time account balance and set up, check, or change your Direct Debit for payments.

What if I have a problem with my meter or need emergency help?

The app includes a feature to report any problems with your meter. Additionally, you can access 24-hour emergency contact numbers within the app to report power cuts or gas leaks.