Ecotricity App
They got into a bad mess at one point with their billing and I had to call them up every month. But everything’s working well now. A good company, and they’re trying to move things in the right direction
Poor App, good supplier
I have no problem with the supplier which has been consistent and reliable & relatively easy to get hold of by phone.
The App has one major problem it logs me out after ever use and doesn’t have a setting in app to change and you can’t set thumbprint log in. I use the app to send readings and make payments which once in is easy to use just unfortunately one gets logged out , get this sorted and the my whole experience interfacing with ecotricity would go up to 5 stars.
The App has one major problem it logs me out after ever use and doesn’t have a setting in app to change and you can’t set thumbprint log in. I use the app to send readings and make payments which once in is easy to use just unfortunately one gets logged out , get this sorted and the my whole experience interfacing with ecotricity would go up to 5 stars.
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It good but could be better.
Would be great to use Face ID to login.
As seem to be a slight glitch when I first try to login says try again, but work fine the second time.
Other than that it’s great.
Paying bills has never been so much fun ;)
As seem to be a slight glitch when I first try to login says try again, but work fine the second time.
Other than that it’s great.
Paying bills has never been so much fun ;)
Desperately Seeking Updates
I’ve just signed up to Ecotricity as the rates are very competitive. However the app is a big disappointment. Aside from the fact you have to sign in every time you open the app, the functionality is clunky and with very basic information (see the OVO app for how to do it). For example, I have a smart meter and I’d like to see my usage on the app. It really should all sync up. Come on now people - TWO YEARS since the last update???
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Faulty current outstanding charge
The app doesn’t show the correct outstanding charge.
Only by closing it and re-opening it does the figure update. This is misleading, irritating and really sloppy.
It needs to be fixed - the fault has been present from the start of the app.
Only by closing it and re-opening it does the figure update. This is misleading, irritating and really sloppy.
It needs to be fixed - the fault has been present from the start of the app.
