Wallbox Service App vs Autel Config
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Wallbox Service App
Control and manage your electric vehicle charging station remotely. Monitor charging history, adjust power output, and update device firmware for optimal performance.
- Connect and operate charging wallbox
- Adjust charging power
- Browse charging history
- Download and upgrade firmware
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Through Wallbox App, you can connect and operate the charging wallbox at any time. It provides you with convenient control over the charging process of electric and plug-in hybrid vehicles. • Adjust charging power • Browse charging history • Download and upgrade firmware
Autel Config
This utility app connects, configures, and updates electric vehicle charging stations for installers. It allows for Wi-Fi setup, firmware updates, SIM card configuration, and management of charger settings and tickets.
- Configure Wi-Fi via Bluetooth/hotspot
- Update firmware
- Configure SIM card APN
- Modify current limits
- Configure local dynamic load balancing
- Manage tickets
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Autel Config - for Installers Brief Description Autel Config links, configures, and updates MaxiChargers for installation and O&M (Operations and Maintenance). Full Description Autel Config is an easy-to-use app for charger operations and maintenance, providing installers with the following functionalities (available functions may vary depending on the chargers): • Configure Wi-Fi via Bluetooth or hotspot • Update firmware • Configure SIM card APN settings • Modify the current limit of chargers • Configure local dynamic load balancing (DLB) • Manage tickets
Screenshots
Verdict
The clearest difference is review sentiment: Autel Config at 86% against Wallbox Service App's 5%. Autel Config also leads on rating (5.0 vs 1.7) and update cadence (fortnightly vs every 10 months). Wallbox Service App's advantage is ratings volume (27 vs 3) and iOS requirement (11.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Autel Config holds the better App Store score, 5.0 against 1.7. That said, the two scores are not equally well evidenced: Wallbox Service App has 27 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 5% of Wallbox Service App's written reviews are positive against 86% of Autel Config's.
Wallbox Service App ships an update every 10 months, Autel Config fortnightly. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.
| Parameter | Wallbox Service App | Autel Config |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (27 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 4.9% of reviews | 85.7% of reviews — better |
| Number of ratings | 27 — better | 3 |
| Update frequency | Every 10 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 55 MB | 95 MB |
| Age rating | 4+ | 4+ |
| Developer | Delta Electronics, Inc. | Autel Digital Power Co., Ltd. |
Customer experience
Wallbox Service App
Autel Config
Bugs and requests
Wallbox Service App
Reported bugs
35 issues- App does not work
- Cannot update firmware
- Cannot change amps
- Charging statistics duplicated/deleted
- Cannot link to wallbox
Show 30 moreShow fewer
- Firmware update issues
- Cannot connect to wallbox
- Needs to pair every time
- Cannot turn off LED brightness
- App not supported outside China
- Blocked, cannot update
- Charging statistics corrupted
- Cannot control usage via Bluetooth
- Cannot activate app
- Wallbox goes into red mode
- Cannot enter charger
- No manual or key
- App keeps disconnecting
- No installation guide
- Disconnects from device
- Pathetic connection issues
- Support page in Chinese
- Worst UI
- No charging data
- No troubleshooting
- Cannot enter menus
- Cannot authorize charging
- No support
- Cannot start charging via app
- Charging registration inaccurate
- Incorrect power output
- Cannot release charge
- Updates do not apply
- Pairing does not work
- iPhone freezes during pairing
Requested features
11 requests- Improve user interface
- Add monthly/weekly visual statistics
- Allow downloading charging statistics
- Add dark mode
- Provide installation guide
Show 6 moreShow fewer
- Improve Bluetooth pairing process
- Allow programming charging times
- Display voltage information
- Allow control of LED brightness
- Enable remote charging control
- Provide troubleshooting information
Autel Config
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Wallbox Service App
No in-app purchases
Autel Config
No in-app purchases
Questions
Is Wallbox Service App free?
Is Autel Config free?
Which has better reviews, Wallbox Service App or Autel Config?
Do Wallbox Service App or Autel Config have ads?
Which is updated more often, Wallbox Service App or Autel Config?
Other comparisons
