FranklinWH vs Enact Customer App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FranklinWH
Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.
- Remote system management
- 24/7 energy monitoring
- Usage statistics (year, month, day)
- Remote control of consumption patterns
- Smart Circuit management (AC, EV chargers)
- Installer management tools
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With the FranklinWH app, homeowners can manage your Franklin Home Power (FHP) system anytime, anywhere. The FranklinWH app monitors your home electricity consumption 24 hours a day, tracking solar, grid, battery and generator supply and home consumption. It provides usage statistics for time periods including year, month and day. You can remotely control your home electricity consumption pattern and the energy equipment while choosing an economical and energy-saving home electricity consumption plan. With the app, you can control the three optional Smart Circuits, managing unique devices such as air conditioners and EV chargers manually or through automatic schedules. The FranklinWH app also provides installers management of installation, operations and maintenance. Through the direct communication between app and the FHP, problems can quickly be resolved. The FranklinWH app is under constant development and we would love to receive your feedback and suggestions.
Enact Customer App
Monitor your solar system's performance and savings with this user-friendly application. Track energy benefits, compare estimates to actual performance, and receive maintenance alerts to keep your system optimized.
- Solar system performance tracking
- Savings measurement
- Comparison to initial estimates
- Maintenance alerts
- Energy storage system monitoring
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ENACT CUSTOMER APP: SOLAR MONITORING, SIMPLIFIED Need better solar monitoring? Enact Customer App is here! Our user-friendly software delivers tracking of your solar system's performance and savings, including the time it takes to payoff your solar investment. Compare your solar performance with your initial estimates with ease. Plus, stay on top of maintenance alerts effortlessly. Choose Enact Customer App for smart, easy-to-understand monitoring of your solar and energy storage systems. MEASURE SAVINGS Turn sunlight into savings, effortlessly! With Enact Customer App, tracking your solar energy benefits is a breeze. Our intuitive app visually represents your savings, making it clear and simple to see how each sunny day boosts your wallet. SYSTEM HEALTH Did you know 54% of solar systems require maintenance within the first two weeks? Stay ahead with Enact Customer App. Our intelligent alerts not only ensure your system is operational but thriving. Plus, we promptly notify your installer, keeping everyone informed and your system at its best.
Screenshots
Verdict
The clearest difference is rating: Enact Customer App at 5.0 against FranklinWH's 3.4. FranklinWH's advantage is ratings volume (95 vs 1) and update cadence (fortnightly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Enact Customer App holds the better App Store score, 5.0 against 3.4. That said, the two scores are not equally well evidenced: FranklinWH has 95 ratings behind it against 1, so its average is the more settled of the two.
FranklinWH ships an update fortnightly, Enact Customer App every 2 months. The most recent releases landed on October 25, 2026 and October 9, 2026 respectively.
| Parameter | FranklinWH | Enact Customer App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (95 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 36.4% of reviews | — |
| Number of ratings | 95 — better | 1 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 166 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | FranklinWH Energy Storage Inc | Enact Systems |
Customer experience
FranklinWH
Enact Customer App
Bugs and requests
FranklinWH
Reported bugs
23 issues- Refresh problem, requires constant refresh
- Download function not working after update
- Duplicates in event list
- App takes a long time to load data
- Issues tracking savings, they disappear
Show 18 moreShow fewer
- Analysis part is useless, shows 0kwh
- Shows 0 solar, analysis confusing
- Errors in software
- App has issues connecting to Agate
- Grid outage and restoration notifications no longer work
- Cannot connect to equipment without internet
- App shows outages that are not occurring
- Constant disconnect between SOC value and aPower
- Message 'operation without permission' on access
- App thinks temperature is Celsius, cannot change
- Cannot update site name
- TOU tariff data erased/changed
- Reporting is not accurate, daily production sums incorrectly
- Does not register weather correctly
- Does not give correct FV panel production
- Does not give correct unit consumption
- App reports problems that self-correct but doesn't indicate it
- Asks consumer to take actions without instructions or authorization
Requested features
23 requests- Add widget for basic information
- Allow custom notification sounds
- Add iPad layout/landscape mode
- Add FaceID/biometric login
- Break down months into weeks for Tariff Seasons
Show 18 moreShow fewer
- Add Mac app or web app access
- Integrate with HomeKit for automations
- Make analytics available on PC or tablet
- Ability to schedule smart circuits by day of week
- Ability to use different SOC levels for different time periods
- Add NEM3 profile update
- Display individual battery percentages
- More granular control over mode settings
- Option to revert to previous dashboard/version
- Manual hardware option for app support loss
- Add push notification option for user-set SOC
- Allow direct connection to Agate hotspot
- Divert power from grid to charge battery
- Improve TOU tariff data and Edison integration
- Option to change temperature units (Celsius/Fahrenheit)
- Allow updating site name without issues
- Provide State of Health (SOH) data
- Add true offline mode
Enact Customer App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FranklinWH
No in-app purchases
Enact Customer App
No in-app purchases
Questions
Is FranklinWH free?
Is Enact Customer App free?
Which has better reviews, FranklinWH or Enact Customer App?
Do FranklinWH or Enact Customer App have ads?
Which is updated more often, FranklinWH or Enact Customer App?
Other comparisons
