Xerox® Easy Assist vs ConvertPilot

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support. KEY STANDARD FEATURES EASY SET UP: Get up and running quickly with guided installation of your Xerox device STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords

ConvertPilot puts your customer conversations in your pocket. The mobile companion to the ConvertPilot platform lets support and sales teams respond to customers instantly, from anywhere. UNIFIED INBOX See every customer conversation in one place. Website chat, email, and messaging channels land in a single, fast inbox so nothing slips through. AI THAT REPLIES FOR YOU ConvertPilot's native AI assistant drafts and sends accurate replies based on your business knowledge, then hands off to a human the moment a conversation needs you. INSTANT PUSH NOTIFICATIONS Get notified the second a customer messages. Choose to be alerted on every conversation or only the ones assigned to you, and mute AI or internal-team alerts to stay focused. TEAM COLLABORATION Chat privately with teammates inside any conversation, assign threads, and see who is typing in real time. WORK THE WAY YOU WANT - Send photos and rich replies - Snooze, close, and organize conversations - Light and dark mode Sign in with your ConvertPilot account to get started. Please note that you cannot create an acccount using the mobile app.