Comparison

MyMountSinai vs Vitalscript

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyMountSinai

Access comprehensive healthcare services, including finding providers, scheduling appointments, and managing medical records. Offers virtual care options, symptom checking, and secure communication with your medical team. Streamline your health management on the go.

Highlights
  • Find and schedule appointments
  • Access virtual care options
  • Check symptoms and find care
  • View medical records and results
  • Message your provider
  • Request prescription refills
  • Pay bills
Features
Currently charting
Read full description

Find the health care you need with MyMountSinai. Whether you’re looking for urgent care, or virtual or in-person care from your primary care provider or a specialist, MyMountSinai puts it all in one place, with tools that make it easy to find what you’re looking for. With MyMountSinai, you can: • Find and schedule or manage appointments with new or existing providers • Access virtual care including virtual urgent care, virtual primary care, and message only care • Check in for appointments • Start a video visit • Check your symptoms and find care based on your symptoms • Find in person urgent care • View your medical records and lab and test results • Send a message to your provider • Request prescription refills • View next steps after a visit • Find your way around select hospitals • Receive e-mail and/or text messages alerts when you have new messages or results in your account • Pay a bill using Apple Pay • Upload your health and fitness data, including data from Apple Healthkit app (when enrolled in self-tracking programs) MyMountSinai is your gateway to Mount Sinai providers and services, as well as all of your medical records. You may already be familiar with MyChart; MyMountSinai builds on those tools and services with new features and capabilities. The app enables you to take care of your health care needs on the go and communicate easily with your medical team.

About

Vitalscript

Easily manage prescriptions, schedule appointments, and chat with pharmacists. Access health resources, medication information, and coordinate care for family members all from your mobile device.

Highlights
  • Manage medication refills
  • Update patient profile
  • Coordinate family care
  • Chat with pharmacist
  • Browse pharmacy services
  • Access medication information
Features
Read full description

Our user-friendly mobile app makes it easier than ever to manage prescriptions, schedule appointments, chat with our team members, and access health resources from wherever, whenever. With our app you can easily: Manage medication refills: Submit refill requests, receive pickup/refill reminders, and view your order history with just a few clicks. Update your patient profile: Keep track of your medication history and never forget an Rx number again. Our app allows you to access a comprehensive history of your prescriptions, including dosage information, refill dates, and instructions. Update your personal information and preferences to ensure you receive the best care possible. Coordinate your family’s care: Manage your family member’s healthcare needs with our People Under My Care functionality. This feature enables users to refill prescriptions, manage appointments, and more for those under your care. Whether it’s your children, elderly parents, or other family members, you can ensure they never miss a dose or an appointment. Chat with your Pharmacist: Have questions about your medications, billing, or appointments? Use our secure chat feature to communicate directly with our pharmacists while keeping your private information protected. You can send images of prescription barcodes, insurance cards, and more to get quick and accurate assistance. Pharmacy services: Browse a list of healthcare services offered by your pharmacy, such as vaccinations, point-of-care testing, and health consultations. Use this section to explore what's available and find information to help plan your visit. Access medication information: Want to learn more about your medications and conditions? Our app provides on-demand videos and downloadable Medication Guides. These resources offer detailed information on dosage, proper administration, potential side effects, and more, empowering you with information about the medications you and your family are taking. Experience the convenience and enhanced care that comes with having Vitalscript at your fingertips, 24/7. Download our app today and take control of your health with ease. *Access to some features requires being a registered pharmacy patient with a valid prescription.

Screenshots

MyMountSinai4 screens
Vitalscript4 screens

Verdict

The call

The clearest difference is rating: Vitalscript at 5.0 against MyMountSinai's 4.5. Vitalscript also leads on update cadence (every 3 weeks vs every 3 months) and iOS requirement (15.1 vs 18.0). MyMountSinai's advantage is ratings volume (6.3K vs 1) and chart position (#189 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Vitalscript holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: MyMountSinai has 6.3K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

MyMountSinai ships an update every 3 months, Vitalscript every 3 weeks. The most recent releases landed on October 14, 2026 and October 4, 2026 respectively.

Scorecard5 real differences · 6 level
MyMountSinai versus Vitalscript: the parameters behind the verdict, then further details
ParameterMyMountSinaiVitalscript
PriceFreeFree
Rating4.5 (6.3K ratings)5.0 (1 ratings) — better
Positive reviews66.3% of reviews—
Number of ratings6.3K — better1
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#189 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size186 MB39 MB
Age rating17+17+
DeveloperMount Sinai Health SystemVitalscript

Customer experience

MyMountSinai

All ratings6,260 ratings
Positive87.4%
Neutral3.3%
Negative9.3%
Written reviews264 reviews
Positive66.3%
Neutral8.3%
Negative25.4%

Vitalscript

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MyMountSinai

Reported bugs

4 issues
  • Inability to add appointments to personal calendar
  • Inconsistent app performance and frequent crashes
  • Confusing layout and navigation
  • Unreliable push notifications and alerts

Requested features

4 requests
  • Ability to schedule appointments directly in the app
  • Option to export test results and medical information
  • Improved communication and responsiveness from providers
  • Consolidation of all medical information in one place

Vitalscript

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyMountSinai

No in-app purchases

None

Vitalscript

No in-app purchases

Questions

Is MyMountSinai free?
MyMountSinai is free to download, with no in-app purchases.
Is Vitalscript free?
Vitalscript is free to download, with no in-app purchases.
Which has better reviews, MyMountSinai or Vitalscript?
Vitalscript is rated higher. MyMountSinai averages 4.5 out of 5 from 6.3K ratings, while Vitalscript averages 5.0 from 1 ratings.
Do MyMountSinai or Vitalscript have ads?
Neither MyMountSinai nor Vitalscript shows ads.
Which is updated more often, MyMountSinai or Vitalscript?
MyMountSinai ships an update every 3 months, and Vitalscript every 3 weeks. Most recently, MyMountSinai was updated on October 14, 2026 and Vitalscript on October 4, 2026.

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