Interakt vs BusinessChat.io
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Interakt
This app provides a shared team inbox for managing customer conversations on WhatsApp. It allows multiple agents to respond to queries from a single WhatsApp number, ensuring no message is missed and improving team collaboration for business growth.
- Shared team inbox for WhatsApp
- Multi-agent support
- Unified dashboard for all conversations
- Assign and reassign chats
- Instant replies with rich media
- Customer conversation management
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Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.
BusinessChat.io
Empower your sales team with individual inboxes linked to a single official business WhatsApp number. This app allows frontliners to communicate with customers directly from your business account, fostering sales growth on social channels.
- Personal inboxes for sales team
- Single official business WhatsApp number
- Customer communication on WhatsApp
- Sales growth on social channels
- Frontliner communication tool
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BusinessChat is a customer communication platform that puts your team’s shared inbox on iPhone. Reply to customers on WhatsApp, Instagram, and website live chat from one shared inbox. Pick up conversations started by teammates, send approved WhatsApp message templates, share products from your catalog, and keep conversations moving wherever you are. ONE SHARED TEAM INBOX • Manage customer conversations across WhatsApp, Instagram, and website live chat • Use custom views and filters to focus on the conversations that matter • Assign conversations to teammates or teams • Organize conversations with topics and search across your inbox BUILT FOR REAL CONVERSATIONS • Send approved WhatsApp message templates with variables • Share products from your catalog without leaving the conversation • Record and send voice notes • Capture, edit, and send photos and videos • Send and receive photos, videos, documents, locations, orders, and interactive messages WORKS WHEREVER YOU ARE • Access drafts and recent conversations from your device • Queue messages when you are offline and send them when your connection returns • See real-time delivery and read receipts NEVER MISS A CUSTOMER • Receive push notifications when customers reply • Open the relevant conversation directly from a notification • Choose which notifications you receive FOR TEAMS AND AGENCIES • Switch between workspaces without signing out • Use the app in English or Arabic, including right-to-left layouts BusinessChat requires an active BusinessChat account. Visit businesschat.io to create an account or contact our team.
Screenshots
Verdict
The clearest difference is rating: BusinessChat.io at 5.0 against Interakt's 3.9. BusinessChat.io also leads on update cadence (every 4 days vs fortnightly). Interakt's advantage is ratings volume (17 vs 1) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BusinessChat.io holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: Interakt has 17 ratings behind it against 1, so its average is the more settled of the two.
Interakt ships an update fortnightly, BusinessChat.io every 4 days. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | Interakt | BusinessChat.io |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (17 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 20.3% of reviews | — |
| Number of ratings | 17 — better | 1 |
| Update frequency | Fortnightly | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 73 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Jio Haptik Technologies Limited | BusinessChat.io |
Customer experience
Interakt
BusinessChat.io
In-app purchases
Interakt
No in-app purchases
BusinessChat.io
No in-app purchases
