Interakt vs Ritmo

Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.

Your customers write on six different apps. Your team answers from one. Ritmo brings WhatsApp, Facebook Messenger, Instagram, Telegram, TikTok and your website chat into a single shared inbox. Every conversation lands in one place, every agent sees what they are allowed to see, and nothing gets answered twice. WHAT YOU CAN DO FROM YOUR PHONE • Read and reply across every connected channel • See new messages the moment they arrive, with push notifications • Pick up a conversation another agent started, and hand one over • Send photos, files and voice notes • Add notes only your team can see • Look up a customer's history before you reply • Track deals through your pipeline BUILT FOR TEAMS Assign conversations to queues, so the right person answers. Set who can see which channel. Watch response times and resolution rates per agent. Ritmo shows you what your team is doing without anyone filling in a report. AUTOMATION THAT KNOWS WHEN TO STOP Build a flow once and it answers the questions your team keeps retyping — opening hours, delivery cost, order status. When the question is a real one, the flow hands over to a person mid-conversation rather than looping. ARABIC AND ENGLISH The whole product works in both, right-to-left included. Prices are in Egyptian pounds, and there is a free plan to start on. WHAT YOU NEED A Ritmo workspace. Create one free at ritmo.chat, connect a channel, and sign in here with the same email.