UTSWMyCare vs Touchstone Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UTSWMyCare
Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.
- Access medical records and lab results
- Secure messaging with providers
- Prescription refill requests
- Appointment scheduling and video visits
- Campus wayfinding and navigation
- Integration with Apple Health
Read full descriptionHide full description
UTSWMyCare UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients. You must have a MyChart account to access MyChart features in this app. Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs.
Touchstone Connect
This app facilitates secure communication between mental health professionals and clients. It allows for virtual meetings, appointment management, and completion of necessary documentation on various devices.
- Secure messaging
- Virtual client meetings
- Appointment viewing and confirmation
- Digital documentation completion
- Cross-device compatibility
Read full descriptionHide full description
Touchstone Mental Health provides services to adults in the Twin Cities metro area. Touchstone Connect will allow staff and clients to communicate via secure messaging; meet with their staff person virtually; view and confirm upcoming appointments; and complete required documentation all through their computer or mobile device.
Screenshots
Verdict
The clearest difference is review sentiment: UTSWMyCare at 71% against Touchstone Connect's 0%. UTSWMyCare also leads on rating (4.8 vs 3.0) and ratings volume (16K vs 2). Touchstone Connect's advantage is update cadence (monthly vs every 2 months) and iOS requirement (15.0 vs 26.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UTSWMyCare holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: UTSWMyCare has 16K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 71% of UTSWMyCare's written reviews are positive against 0% of Touchstone Connect's.
UTSWMyCare ships an update every 2 months, Touchstone Connect monthly. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.
| Parameter | UTSWMyCare | Touchstone Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (16K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 71.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 16K — better | 2 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 194 MB | 220 MB |
| Age rating | 4+ | 12+ |
| Developer | UT Southwestern Medical Center | Touchstone Mental Health |
Customer experience
UTSWMyCare
Touchstone Connect
Bugs and requests
UTSWMyCare
Reported bugs
3 issues- Messages not opening correctly
- Incorrect information displayed
- Delayed response to user messages
Requested features
3 requests- Option to save/remember password
- Ability to directly contact nurses
- Improved syncing of appointment updates
Touchstone Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
UTSWMyCare
No in-app purchases
Touchstone Connect
No in-app purchases
Questions
Is UTSWMyCare free?
Is Touchstone Connect free?
Which has better reviews, UTSWMyCare or Touchstone Connect?
Do UTSWMyCare or Touchstone Connect have ads?
Which is updated more often, UTSWMyCare or Touchstone Connect?
Other comparisons















