Comparison

UTSWMyCare vs ChocoTracks

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UTSWMyCare

Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.

Highlights
  • Access medical records and lab results
  • Secure messaging with providers
  • Prescription refill requests
  • Appointment scheduling and video visits
  • Campus wayfinding and navigation
  • Integration with Apple Health
Features
Read full description

UTSWMyCare UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients. You must have a MyChart account to access MyChart features in this app. Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs.

About

ChocoTracks

Navigate CHOC's Southwest Tower with ease. This free app provides driving directions, indoor guidance to appointments, and helps locate amenities like restrooms and dining. It's designed to reduce stress and save time for patients and families.

Highlights
  • Driving directions to CHOC
  • Pin parking location
  • Indoor navigation to appointments
  • Locate restrooms and amenities
  • No login required
  • Fast and accurate navigation
Features
Read full description

Find your way with ease at CHOC’s Southwest Tower, part of Rady Children’s Health. ChocoTracks is a free, easy-to-use wayfinding app designed specifically for patients and families visiting CHOC’s new Southwest Tower. ChocoTracks helps you navigate the building smoothly — no login or account required. With ChocoTracks, you can: - Get driving directions from your home to CHOC’s Southwest Tower. Pin your parking location so you can find your car easily after your visit. - Pin your parking spot so you can find your car easily after your visit. - Navigate to your appointment with clear indoor guidance. - Find restrooms, family amenities and dining throughout the building. ChocoTracks was created to reduce stress, save time and make each visit more comfortable for patients, caregivers and visitors. Features at a glance: - No login or account needed - Fast, accurate in-building navigation - Convenient parking and amenity tools - Optimized for patients and families Download today to move through CHOC’s Southwest Tower confidently. Future updates will expand ChocoTracks to include other CHOC locations.

Screenshots

UTSWMyCare4 screens
ChocoTracks4 screens

Verdict

The call

The clearest difference is review sentiment: ChocoTracks at 100% against UTSWMyCare's 71%. ChocoTracks also leads on rating (5.0 vs 4.8) and iOS requirement (17.0 vs 26.1). UTSWMyCare's advantage is ratings volume (16K vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ChocoTracks holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: UTSWMyCare has 16K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 71% of UTSWMyCare's written reviews are positive against 100% of ChocoTracks's.

UpkeepUpdate frequency

UTSWMyCare ships an update every 2 months, ChocoTracks every 3 months. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
UTSWMyCare versus ChocoTracks: the parameters behind the verdict, then further details
ParameterUTSWMyCareChocoTracks
PriceFreeFree
Rating4.8 (16K ratings)5.0 (5 ratings) — better
Positive reviews70.8% of reviews100.0% of reviews — better
Number of ratings16K — better5
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS26.117.0 — better
Further details — not scored
Size194 MB34 MB
Age rating4+12+
DeveloperUT Southwestern Medical CenterChildren's Hospital of Orange County

Customer experience

UTSWMyCare

All ratings14,677 ratings
Positive95.4%
Neutral2.1%
Negative2.6%
Written reviews154 reviews
Positive70.8%
Neutral5.2%
Negative24.0%

ChocoTracks

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

UTSWMyCare

Reported bugs

3 issues
  • Messages not opening correctly
  • Incorrect information displayed
  • Delayed response to user messages

Requested features

3 requests
  • Option to save/remember password
  • Ability to directly contact nurses
  • Improved syncing of appointment updates

ChocoTracks

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UTSWMyCare

No in-app purchases

None

ChocoTracks

No in-app purchases

Questions

Is UTSWMyCare free?
UTSWMyCare is free to download, with no in-app purchases.
Is ChocoTracks free?
ChocoTracks is free to download, with no in-app purchases.
Which has better reviews, UTSWMyCare or ChocoTracks?
ChocoTracks is rated higher. UTSWMyCare averages 4.8 out of 5 from 16K ratings, while ChocoTracks averages 5.0 from 5 ratings.
Do UTSWMyCare or ChocoTracks have ads?
Neither UTSWMyCare nor ChocoTracks shows ads.
Which is updated more often, UTSWMyCare or ChocoTracks?
UTSWMyCare ships an update every 2 months, and ChocoTracks every 3 months. Most recently, UTSWMyCare was updated on October 31, 2026 and ChocoTracks on October 24, 2026.

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