Krystal vs Ruby Rewards
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Krystal
This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.
- Earn points on every purchase
- Track points and rewards instantly
- Unlock exclusive offers and birthday gifts
- Referral rewards program
- Find nearby store locations
- Receive push notifications for new offers
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Ready to score rewards with every purchase? Our loyalty program app makes it easy to earn points, unlock exclusive perks, and enjoy special deals—all in one place! How it Works: 1. Sign Up & Start Earning: Download the app, sign up, and get rewarded right away! 2. Order & Earn Points: Each purchase gets you closer to exciting rewards. 3. Unlock Perks: More points = more exclusive offers, birthday gifts, early sales, and more! 4. Track Your Progress: See your points, rewards, and special perks anytime. Features: • Fast Sign-Up: Create an account in seconds and start earning! • Instant Points Tracking: Keep an eye on your points and rewards as you go. • Exclusive Offers: Get access to special deals and rewards just for app users. • Birthday Perks: Celebrate your birthday with bonus rewards. • Referral Rewards: Share the love! Get points when friends sign up. • Store Finder: Find nearby locations and redeem rewards on the go. • Push Notifications: Be the first to know about new rewards and offers. Why You'll Love It: • Earn on Every Purchase: More orders, more points, more rewards. Simple! • Exclusive Deals & Rewards: Access discounts, gifts, and perks you can't get anywhere else. • Easy & Convenient: Track everything in one app and enjoy the perks you deserve. Join the Fun! Download the app and start earning rewards with every order. Whether it’s discounts, birthday surprises, or exclusive offers, there’s always something exciting waiting for you. Let’s get started—download now and unlock the perks!
Ruby Rewards
This app allows users to earn loyalty points for purchases at participating locations. Redeem points for free food, access exclusive offers, and conveniently order meals ahead from your phone. Discover nearby restaurants and stay updated on local specials.
- Order food ahead
- Earn Rubies on purchases
- Redeem Rubies for free food
- Exclusive offers
- Find nearby locations
- View store specials
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With the new Ruby Rewards App, you can receive Rubies on purchases, earn free food, get exclusive offers, AND order from your phone! Features: Order from your phone for added convenience. Earn Rubies when you eat at Ruby Tuesday or order through the Ruby Rewards App or rubytuesday.com Spend your Rubies on Free Food! Set your favorite Ruby Tuesday to get all the latest information on specials and offers! Find nearby locations – Get directions, view store details, and find the nearest location to you! Only available at participating locations in the continental US. Excludes Hawaii, Guam, and airport locations.
Screenshots
Verdict
Krystal and Ruby Rewards both sit at 4.7 stars, but that hides the real split: 83% of Ruby Rewards's written reviews are positive against 35% of Krystal's. Krystal's advantage is update cadence (every 2 months vs every 10 months). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Krystal against 4.8 for Ruby Rewards. Both are backed by a comparable volume of ratings — 13K and 35K respectively. Written reviews are what separate them: 35% of Krystal's written reviews are positive against 83% of Ruby Rewards's.
Krystal ships an update every 2 months, Ruby Rewards every 10 months. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.
| Parameter | Krystal | Ruby Rewards |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (13K ratings) | 4.8 (35K ratings) — better |
| Positive reviews | 34.9% of reviews | 82.7% of reviews — better |
| Number of ratings | 13K | 35K — better |
| Update frequency | Every 2 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 107 MB | 118 MB |
| Age rating | 4+ | 4+ |
| Developer | The Krystal Company | Ruby Tuesday Operations LLC |
Customer experience
Krystal
Ruby Rewards
User reviews
Krystal
From 13K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Fast and efficient ordering
- 💡 Convenient mobile ordering
- 🤩 Nostalgic restaurant experience
Room to improve
- 🐛 Buggy and glitchy app
- ⏱️ Slow and unresponsive
- 🤦♀️ Poor customer service
- 💰 Unnecessary fees
- 🔍 Difficult to navigate
Ruby Rewards
From 35K App Store ratingsWhat we love
- 👍 Great service and staff
- 🍔 Delicious food
- 💳 Rewards program
- 🍴 Enjoyable dining experience
- 🌳 Fresh and well-maintained salad bar
Room to improve
- 🐛 Inconsistent service and long wait times
- 🍽️ Declining food quality
- 🏪 Outdated and poorly maintained facilities
- 📱 Frustrating mobile app experience
- 💰 Overpriced menu items
Bugs and requests
Krystal
Reported bugs
5 issues- Unable to create account
- Incorrect order fulfillment
- Inaccurate order total calculations
- Inability to edit or remove items from cart
- App crashes or freezes frequently
Requested features
5 requests- Add ability to cancel orders
- Implement refund/return process
- Improve order customization options
- Integrate with mobile payment methods
- Provide better communication channels
Ruby Rewards
Reported bugs
3 issues- Mobile app issues with scanning receipts and redeeming rewards
- Inconsistent pricing and menu information across locations
- Unreliable seating and service during busy hours
Requested features
5 requests- Streamline mobile app and rewards program
- Improve staff training and consistency
- Renovate and modernize restaurant locations
- Offer more affordable menu options
- Enhance online ordering and curbside pickup
In-app purchases
Krystal
No in-app purchases
Ruby Rewards
No in-app purchases
