Comparison

DelightChat vs Lenvica ESS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DelightChat

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

Highlights
  • Unified inbox for multiple channels
  • Team collaboration tools
  • Shopify order data integration
  • Pre-written reply templates (macros)
  • Centralized customer query management
Features
Read full description

Grow your brand with delightful customer service using DelightChat (Delight Chat). Reply to customers across WhatsApp, Instagram, Facebook & Emails, view order data from Shopify, and collaborate with your team on customer issues. All from one dashboard. Say hello to DelightChat, a ridiculously easy-to-use customer service tool tailor-made for eCommerce brands with powerful features. Never miss a customer query across any channel Connect all your customer support channels to DelightChat and respond to customers from the same screen. Easily collaborate with your team Leave private notes, assign relevant customer queries and more and make team collaboration seamless. Easily access order data from Shopify DelightChat can match an incoming customer query to your Shopify customer database and show customer & order details on the dashboard! Reply swiftly using macros DelightChat’s Fast Reply (aka macros) allows you to create pre-made templates to common queries so that you can answer them in 2-clicks. We love feedback and our team reads every support ticket. If you wish to see a feature on the app, feel free to let us know!

About

Lenvica ESS

Features
Read full description

Employee Self Service app allows you to manage your attendance, leaves, payroll, tasks and much more. Apply for a leave, view your pay slips, view your attendance, request for a document, and much much more.

Screenshots

DelightChat4 screens
Lenvica ESS4 screens

Verdict

The call

The clearest difference is update cadence: DelightChat at fortnightly against Lenvica ESS's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

DelightChat ships an update fortnightly, Lenvica ESS every 7 months. The most recent releases landed on November 3, 2026 and October 25, 2026 respectively.

Scorecard1 real difference · 9 level
DelightChat versus Lenvica ESS: the parameters behind the verdict, then further details
ParameterDelightChatLenvica ESS
PriceFreeFree
Rating5.0 (1 ratings) — better—
Positive reviews57.1% of reviews—
Number of ratings1 — better—
Update frequencyFortnightly — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.115.0 — better
Further details — not scored
Size40 MB84 MB
Age rating4+17+
DeveloperSaasberry Apps, Inc.LENVICA COMPUTER SOLUTIONS PRIVATE LIMITED

In-app purchases

None

DelightChat

No in-app purchases

None

Lenvica ESS

No in-app purchases

Questions

Is DelightChat free?
DelightChat is free to download, with no in-app purchases.
Is Lenvica ESS free?
Lenvica ESS is free to download, with no in-app purchases.
Do DelightChat or Lenvica ESS have ads?
Neither DelightChat nor Lenvica ESS shows ads.
Which is updated more often, DelightChat or Lenvica ESS?
DelightChat ships an update fortnightly, and Lenvica ESS every 7 months. Most recently, DelightChat was updated on November 3, 2026 and Lenvica ESS on October 25, 2026.

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