Comparison

Shift4 InCharge vs Restore

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shift4 InCharge

This app provides restaurant operators with real-time reporting and analytics to manage their business effectively. It offers insights into sales, labor, and employee performance, enabling data-driven decisions on the go. Access detailed metrics for multiple locations or individual restaurants.

Highlights
  • Real-time sales and labor reporting
  • Multi-location performance overview
  • Employee performance tracking
  • Fingerprint and facial recognition login
  • Drill-down analytics for detailed insights
Features
Read full description

Actionable insights at your fingertips. InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere. Features include: - Ability to view stats from multiple locations or hone in on a single restaurant - Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems - Quick login access with fingerprint and facial recognition options Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of: - Total sales - Sales per ticket - Average ticket time - Open tickets - Labor percentage From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues. InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies. - View staff member performance, including hours, sales, tips, ticket time, and more - Compare current labor percentages with the location’s trends - Identify staff currently working overtime

About

Restore

Streamline guest issue resolution for restaurant teams. Document, track, and learn from guest feedback to improve order accuracy and guest recovery. Offers rewards and insights to enhance customer satisfaction.

Highlights
  • Guest issue documentation
  • Resolution tracking
  • Guest recovery process
  • Order accuracy insights
  • Reward fulfillment
  • Performance analytics
Features
Read full description

Restore is the fast, measurable way for Chick-fil-A® Operators and their teams to document, resolve, and learn from guest issues. Designed specifically for the Chick-fil-A® Restaurant guest recovery process, Restore replaces the chaos of binders, spreadsheets, and group chats with one organized, easy-to-use system. When a guest contacts the restaurant, your team can quickly capture what happened and what needs to happen next. From there, the right person can take action. This may include sending a Chick-fil-A One® reward through Spotlight or promo-freeing an item for the guest on their next visit. Restore also becomes smarter with every use. It surfaces when, where, what, and why issues occur, helping your team focus on the biggest opportunities to improve order accuracy. It also shows which resolutions bring guests back, empowering your team to strengthen offers and successfully recover more guests. To learn more, visit restoreapp.com or connect with us @getrestoreapp. For help and support, visit help.swipestorm.com. By downloading, you agree to our Terms of Service at restoreapp.com/terms and Privacy Policy at restoreapp.com/privacy. This app is not operated by CFA Properties, Inc. Chick-fil-A® and Chick-fil-A One® are registered trademarks of CFA Properties, Inc. Restore is an independent service provider and is not affiliated with, endorsed by, or officially connected to Chick-fil-A, Inc. All products and services offered by Restore are created exclusively for use by Chick-fil-A® Operators and their teams.

Screenshots

Shift4 InCharge4 screens
Restore4 screens

Verdict

The call

The clearest difference is review sentiment: Restore at 100% against Shift4 InCharge's 8%. Restore also leads on rating (5.0 vs 2.9) and update cadence (every 3 weeks vs every 2 months). Shift4 InCharge's advantage is in-app purchases (none vs 7) and ratings volume (92 vs 10). On price and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Restore sells 7 in-app purchases, starting at $9.99 per month. Shift4 InCharge asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Restore holds the better App Store score, 5.0 against 2.9. That said, the two scores are not equally well evidenced: Shift4 InCharge has 92 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 8% of Shift4 InCharge's written reviews are positive against 100% of Restore's.

UpkeepUpdate frequency

Shift4 InCharge ships an update every 2 months, Restore every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard8 real differences · 2 level
Shift4 InCharge versus Restore: the parameters behind the verdict, then further details
ParameterShift4 InChargeRestore
PriceFreeFree
Rating2.9 (92 ratings)5.0 (10 ratings) — better
Positive reviews7.7% of reviews100.0% of reviews — better
Number of ratings92 — better10
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.615.0 — better
Further details — not scored
Size47 MB44 MB
Age rating4+4+
DeveloperShift4 CorporationSwipestorm LLC

Customer experience

Shift4 InCharge

All ratings92 ratings
Positive43.5%
Neutral3.3%
Negative53.3%
Written reviews26 reviews
Positive7.7%
Neutral3.8%
Negative88.5%

Restore

All ratings9 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Shift4 InCharge

No in-app purchases

7 purchases

Restore

Subscriptions7
  • Founders' Membership1 Month trial$9.991 Month
  • Issue & Resolution Tracking$49.991 Month
  • Food Waste Tracking$49.991 Month
Show 4 more
  • Issues & Waste Tracking Bundle$79.991 Month
  • Food Waste Tracking$549.991 Year
  • Issue & Resolution Tracking$549.991 Year
  • Issues & Waste Tracking Bundle$879.991 Year

Questions

Is Shift4 InCharge free?
Shift4 InCharge is free to download, with no in-app purchases.
Is Restore free?
Restore is free to download, with in-app purchases available.
Which has better reviews, Shift4 InCharge or Restore?
Restore is rated higher. Shift4 InCharge averages 2.9 out of 5 from 92 ratings, while Restore averages 5.0 from 10 ratings.
Do Shift4 InCharge or Restore have ads?
Neither Shift4 InCharge nor Restore shows ads.
Which is updated more often, Shift4 InCharge or Restore?
Shift4 InCharge ships an update every 2 months, and Restore every 3 weeks. Most recently, Shift4 InCharge was updated on October 23, 2026 and Restore on October 24, 2026.

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