Comparison

Shift4 InCharge vs DuetPay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Shift4 InCharge

This app provides restaurant operators with real-time reporting and analytics to manage their business effectively. It offers insights into sales, labor, and employee performance, enabling data-driven decisions on the go. Access detailed metrics for multiple locations or individual restaurants.

Highlights
  • Real-time sales and labor reporting
  • Multi-location performance overview
  • Employee performance tracking
  • Fingerprint and facial recognition login
  • Drill-down analytics for detailed insights
Features
Read full description

Actionable insights at your fingertips. InCharge is a robust restaurant management platform that gives you a wide variety of real-time reporting and analytics to help you run your business. As a mobile companion to Shift4’s Lighthouse Business Manager, InCharge puts actionable insights at your fingertips so you can make smart, data-driven decisions anytime, anywhere. Features include: - Ability to view stats from multiple locations or hone in on a single restaurant - Syncs in real time with Harbortouch Bar & Restaurant (HBR), CirroTouch, and Duet POS systems - Quick login access with fingerprint and facial recognition options Whenever you enter the app, you’ll see a high-level overview of all your locations that includes a daily or weekly view of: - Total sales - Sales per ticket - Average ticket time - Open tickets - Labor percentage From there, you can drill down to get more details about any of these areas to quickly identify trends and resolve any issues. InCharge also includes labor management tools that allow you to view, assess, and manage your employees to reduce costs and improve efficiencies. - View staff member performance, including hours, sales, tips, ticket time, and more - Compare current labor percentages with the location’s trends - Identify staff currently working overtime

About

DuetPay

Features
Read full description

DuetPay is the phone app for Duet merchants: get paid in person, dual-priced, without leaving the job. Every price shows both ways — the cash price and the card price — exactly as your Duet account is set up. Type an amount and charge it, or build an invoice from your catalog and send it before you're back in the truck. GET PAID FIVE WAYS • Tap, insert or swipe on a Square reader over Bluetooth • Type a card in • Record cash or a check • Text or share a payment link your customer pays from their phone • Send an invoice by email and let them pay online KNOW THE MOMENT YOU'RE PAID A notification lands on your phone for every payment, whichever way it was made — card, bank, cash or check. EVERYTHING IN ONE PLACE Today's takings, who still owes you, every invoice and its status, every customer and their history, refunds when you need them. DuetPay works with your existing Duet account. Sign up at duetpay.io, connect Square, then sign in here with the same email and password.

Screenshots

Shift4 InCharge4 screens
DuetPay4 screens

Verdict

The call

The clearest difference is update cadence: DuetPay at every 9 days against Shift4 InCharge's every 2 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Shift4 InCharge ships an update every 2 months, DuetPay every 9 days. The most recent releases landed on October 23, 2026 and October 10, 2026 respectively.

Scorecard1 real difference · 9 level
Shift4 InCharge versus DuetPay: the parameters behind the verdict, then further details
ParameterShift4 InChargeDuetPay
PriceFreeFree
Rating2.9 (92 ratings) — better—
Positive reviews7.7% of reviews—
Number of ratings92 — better—
Update frequencyEvery 2 monthsEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhoneiPhone
Requires iOS17.617.0 — better
Further details — not scored
Size47 MB132 MB
Age rating4+4+
DeveloperShift4 CorporationAutomateWithUs, Inc.

In-app purchases

None

Shift4 InCharge

No in-app purchases

None

DuetPay

No in-app purchases

Questions

Is Shift4 InCharge free?
Shift4 InCharge is free to download, with no in-app purchases.
Is DuetPay free?
DuetPay is free to download, with no in-app purchases.
Do Shift4 InCharge or DuetPay have ads?
Neither Shift4 InCharge nor DuetPay shows ads.
Which is updated more often, Shift4 InCharge or DuetPay?
Shift4 InCharge ships an update every 2 months, and DuetPay every 9 days. Most recently, Shift4 InCharge was updated on October 23, 2026 and DuetPay on October 10, 2026.

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