Comparison

Fresh Start Training vs UKG Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Fresh Start Training

Engage in brief, personalized training sessions lasting only 3-5 minutes. Earn rewards, access job aids, and track your knowledge growth. Managers gain insights into team performance and can trigger targeted training.

Highlights
  • Personalized daily training
  • Gamified learning with rewards
  • Access to job aids and resources
  • Personal achievement report card
  • Managerial insights and reporting
  • Automated training triggers
Features
Read full description

For just 3-5 minutes at the beginning of your shift or when returning from a break or lunch, you can walk through short, personalized training sessions with the Fresh Start mobile app. The Fresh Start app allows learners to: - Complete personalized daily training, play games, and earn rewards - Quickly find job aids and resources needed to perform job duties - View a personal report card that shows your achievements and knowledge growth over time The Fresh Start app allows administrators and managers to: - See actionable insights on associate knowledge and behaviors at the company, team, or individual level - Log associate behavior and workplace physical inspections that will then automatically trigger additional training for associates - Complete their own personal daily training

About

UKG Pro

This mobile app provides employees with secure access to HR information, time tracking, and goal setting. Managers can manage requests, approve timecards, and gain insights through reports. It aims to enhance productivity and engagement for a better work experience.

Highlights
  • View and update HR and pay information
  • Clock in/out and track time
  • Manage time off requests
  • Set and track professional goals
  • Engage and chat with teammates
  • Manage employee requests and timecards (for managers)
Read full description

Say hello to the mobile work experience built to help you thrive at work. Simple and intuitive by design, the UKG Pro mobile app gives you instant, secure access to relevant employee information, tools, and insights helping you stay productive and engaged on the go. From clocking time and flexing schedules to checking pay and setting aspirational goals, you’ll discover how delightful work can be. As an employee, you’ll be able to: • View and update personal HR and pay information • View your organization chart • Calculate take-home pay based on different “what-if” scenarios • Clock in and out of work • Track time and approve timecards • Manage time off requests • Set and track professional goals • Engage and chat with teammates, teams, and groups • Create and join employee resource groups focused on work, hobbies, interests, and more • Let your voice be heard through pulse surveys and celebrate achievements We’ve made it easy for people managers to truly manage in the moment letting you: • Take action in real-time from push notifications • Manage employee requests • Manage timecard exceptions, approval, and sign-off • Gain insight with reports and dashboards • Review and track employee goals • Communicate and engage with employees on a one-on-one basis or as a team Please note, the UKG Pro mobile app is only available to authorized customers of UKG. Your organization must enable access to the mobile app and some features may need to be enabled by your admin.

Screenshots

Fresh Start Training4 screens
UKG Pro4 screens

Verdict

The call

The clearest difference is rating: UKG Pro at 4.7 against Fresh Start Training's 2.0. UKG Pro also leads on ratings volume (318K vs 122) and chart position (#11 vs unranked). Fresh Start Training's advantage is review sentiment (25% vs 9%) and iOS requirement (9.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UKG Pro holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: UKG Pro has 318K ratings behind it against 122, so its average is the more settled of the two. Written reviews complicate that: 25% of Fresh Start Training's written reviews are positive against 9% of UKG Pro's, so the app with the better star average is not the one people write more warmly about.

Scorecard5 real differences · 6 level
Fresh Start Training versus UKG Pro: the parameters behind the verdict, then further details
ParameterFresh Start TrainingUKG Pro
PriceFreeFree
Rating2.0 (122 ratings)4.7 (318K ratings) — better
Positive reviews25.0% of reviews — better9.3% of reviews
Number of ratings122318K — better
Update frequency—Every 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#11 — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS9.0 — better13.0
Further details — not scored
Size15 MB286 MB
Age rating4+4+
DeveloperThe Kroger Co.UKG INC.

Customer experience

Fresh Start Training

All ratings122 ratings
Positive22.1%
Neutral3.3%
Negative74.6%
Written reviews32 reviews
Positive25.0%
Neutral3.1%
Negative71.9%

UKG Pro

All ratings315,123 ratings
Positive91.5%
Neutral2.4%
Negative6.1%
Written reviews3,506 reviews
Positive9.3%
Neutral6.2%
Negative84.5%

User reviews

Fresh Start Training

From 122 App Store ratings

What we love

  • 👍 Clean store, easy to find items
  • 👍 Excellent staff
  • 👍 Simple and concise
  • 👍 Fun profile photo feature
  • 👍 Helps stay on top of training

Room to improve

  • 😞 Mandatory training is pointless
  • 😞 Unnecessary daily questions
  • 😞 Application doesn't work
  • 😞 Steals points, obsolete app
  • 😞 Discriminates against employees

UKG Pro

From 318K App Store ratings

What we love

  • 🚀 Easy to use
  • 💡 Convenient all-in-one app
  • 🔒 Secure with 2FA

Room to improve

  • 🐛 Frequent crashes and freezes
  • ⏱️ Slow and unresponsive
  • 🔑 Difficult login process
  • 🤯 Confusing navigation and UI

Bugs and requests

Fresh Start Training

Reported bugs

10 issues
  • Won't let me log in
  • Login issues with correct info
  • Points not added or deducted incorrectly
  • Games and training modules won't load
  • App crashes during training
Show 5 more
  • Stuck on training sessions
  • Points not updated immediately
  • Black box on screen, cannot log in
  • Glitches taking away points
  • Videos won't play

Requested features

6 requests
  • Make training optional
  • Allow more time for training
  • Fix point system accuracy
  • Improve game design
  • Ensure correct answers in questions
Show 1 more
  • Fix loading issues for training modules

UKG Pro

Reported bugs

3 issues
  • Face ID/biometrics not working
  • Repeated log-outs and loss of login info
  • Blank screens and loading issues

Requested features

3 requests
  • Calendar view for schedules
  • Ability to swap/pick up shifts
  • Improved payslip breakdown

In-app purchases

None

Fresh Start Training

No in-app purchases

None

UKG Pro

No in-app purchases

Questions

Is Fresh Start Training free?
Fresh Start Training is free to download, with no in-app purchases.
Is UKG Pro free?
UKG Pro is free to download, with no in-app purchases.
Which has better reviews, Fresh Start Training or UKG Pro?
UKG Pro is rated higher. Fresh Start Training averages 2.0 out of 5 from 122 ratings, while UKG Pro averages 4.7 from 318K ratings.
Do Fresh Start Training or UKG Pro have ads?
Neither Fresh Start Training nor UKG Pro shows ads.

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