Glean Work vs TernioSwitch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Glean Work
This AI-powered assistant helps you manage work tasks, find information, and automate workflows across your company's connected applications. It provides personalized support for planning your day, running meetings, and staying updated on company and industry news.
- AI-powered work assistant
- Personalized daily planning
- Meeting preparation and summaries
- Company and industry news updates
- AI agent creation for workflows
- Connects with 100+ workplace apps
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Get AI for work- wherever work takes you. Get the latest project updates, prepare for meetings, find experts, and keep up with company and industry news with Glean’s assistant-first mobile experience. Stay on top of all your work, from one application. Work with an expert by your side: Enterprise assistant that is personalized to you, helping you plan your day, run meetings, find information, draft and summarize content, and more. Know what your company knows instantly: Bring enterprise and world knowledge to every decision you make- just simply ask the Glean Assistant. Automate your work with AI agents: Everyone can create agents using natural language. Turn any idea into an AI-powered workflow. — Glean connects with 100+ popular workplace apps like Google Drive, Microsoft OneDrive, Jira, Confluence, Slack, Salesforce and more. Use this app if you have an account created by your company admin.
TernioSwitch
This mobile application provides contact center agents and supervisors with full access to their platform's tools. Manage customer interactions, update your status, and handle calls from any location with a user-friendly interface. Stay connected and productive on the go.
- Mobile access to contact center tools
- Real-time availability and status updates
- Inbound and outbound interaction handling
- Seamless NICE CXone integration
- Secure and reliable performance
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TernioSwitch is a mobile app for agents and supervisors using the NICE CXone contact center platform. Stay connected, manage customer interactions, and handle calls from anywhere through a simple and intuitive mobile experience. Features: * Access essential contact center tools from your mobile device * Manage your availability and agent status in real time * Handle inbound and outbound customer interactions * Make and receive calls using Integrated Softphone or External Phone options * Seamless integration with NICE CXone * Secure and reliable performance across supported devices TernioSwitch helps contact center teams stay connected and productive—wherever work takes them.
Screenshots
Verdict
The clearest difference is rating: Glean Work at 4.8 against TernioSwitch's 4.0. Glean Work also leads on ratings volume (64 vs 3). TernioSwitch's advantage is update cadence (every 2 weeks vs monthly) and iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Glean Work holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: Glean Work has 64 ratings behind it against 3, so its average is the more settled of the two.
Glean Work ships an update monthly, TernioSwitch every 2 weeks. The most recent releases landed on September 22, 2026 and September 12, 2026 respectively.
| Parameter | Glean Work | TernioSwitch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (64 ratings) — better | 4.0 (3 ratings) |
| Positive reviews | 86.7% of reviews | — |
| Number of ratings | 64 — better | 3 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 55 MB |
| Age rating | 4+ | 17+ |
| Developer | Glean Work | Ternio, LLC |
Customer experience
Glean Work
TernioSwitch
In-app purchases
Glean Work
No in-app purchases
TernioSwitch
No in-app purchases
Questions
Is Glean Work free?
Is TernioSwitch free?
Which has better reviews, Glean Work or TernioSwitch?
Do Glean Work or TernioSwitch have ads?
Which is updated more often, Glean Work or TernioSwitch?
Other comparisons
