FBTX Connect vs 4Change Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FBTX Connect
Report city issues like potholes or property maintenance with ease. This app uses your location and allows photo/video uploads to help resolve problems faster. Track the status of your requests until they are completed.
- Submit city service requests
- Use GPS for location
- Upload photos and videos
- Track request status
- Report property maintenance
- Report potholes and signs
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Welcome to the FBTX Connect mobile app. FBTX Connect empowers Farmers Branch residents to easily submit requests for assistance with city issues, such as property maintenance concerns, damaged street signs, and potholes, to name a few. FBTX Connect uses GPS to recognize your location and allows you to upload pictures or videos to accompany your request. Residents can track the status of items reported until they are resolved. FBTX Connect makes it easier than ever to report a problem.
4Change Energy
Manage your energy account easily on the go. View usage, bills, and history. Renew plans, transfer service, and access account details anytime.
- View usage and bills
- Access bill history
- Renew your plan
- Transfer service
- Manage account day to day
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The 4Change Energy mobile app provides you with access to everything you need to manage your account day to day. View your usage and bill anytime. View bill history, renew your plan, transfer your service to a new address, and more. For more about the app, visit www.4ChangeEnergy.com/Mobile-App. For our Privacy Policy, visit www.4ChangeEnergy.com/Privacy-Policy.
Screenshots
Verdict
The clearest difference is rating: FBTX Connect at 4.4 against 4Change Energy's 1.6. 4Change Energy's advantage is device support (3 vs 1) and iOS requirement (15.1 vs 18.0). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FBTX Connect holds the better App Store score, 4.4 against 1.6. Both are backed by a comparable volume of ratings — 59 and 93 respectively. Written reviews complicate that: 0% of FBTX Connect's written reviews are positive against 5% of 4Change Energy's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 3, 2026 and November 4, 2026 respectively.
| Parameter | FBTX Connect | 4Change Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (59 ratings) — better | 1.6 (93 ratings) |
| Positive reviews | 0.0% of reviews | 4.8% of reviews — better |
| Number of ratings | 59 | 93 — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 145 MB | 47 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Farmers Branch | Value Based Brands, LLC |
Customer experience
FBTX Connect
4Change Energy
Bugs and requests
FBTX Connect
Not enough reviews yet to summarise bugs or requests.
4Change Energy
Reported bugs
26 issues- App is glitchy
- App is constantly broken
- App denies login
- Autopay is randomly turned off
- Login fails
Show 21 moreShow fewer
- Unable to get into the app
- Cannot see daily usage
- Cannot track usage
- Login doesn't work
- Doesn't allow login
- Cannot add payment method
- App doesn't work at all
- Dashboard is days behind on usage
- Application does not work
- Login issues
- Won't let me log in
- Verification email did not arrive
- Won't do anything when logging in
- App will not let me login
- Cannot enable registration
- Login failed every time
- Can't get into app
- Will not let me sign in
- Payment feature not working
- Errors when trying to log in
- Don't let you use usage
Requested features
9 requests- Revert the feature to see daily/weekly usage
- Fix the app so it is usable
- Update the app regularly
- Allow registration of new accounts
- Fix the login issues
Show 4 moreShow fewer
- Allow adding payment methods
- Fix the payment feature
- Allow usage tracking
- Bring back the old version of the app
In-app purchases
FBTX Connect
No in-app purchases
4Change Energy
No in-app purchases
Questions
Is FBTX Connect free?
Is 4Change Energy free?
Which has better reviews, FBTX Connect or 4Change Energy?
Do FBTX Connect or 4Change Energy have ads?
Which is updated more often, FBTX Connect or 4Change Energy?
Other comparisons
