Comparison

Fay Servicing Mobile Access vs Plastiq

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Fay Servicing Mobile Access

Access all your loan information in a single, convenient application. View balances, important documents, and track your payment history with ease.

Highlights
  • View loan balances
  • Access documents
  • Track payment activity
  • Centralized loan information
Read full description

Go to one place to see your balances, documents, payment activity and much more.

About

Plastiq

This app simplifies business bill payments, allowing users to create, view, and pay invoices securely from any location. It helps manage cash flow effectively and ensures timely payments, even when away from the office.

Highlights
  • Pay bills on-the-go
  • Schedule future payments
  • Repeat vendor payments
  • Access documentation
  • Real-time payables visibility
  • Cash flow decision making
Features
Read full description

The Plastiq app gives businesses a simple, secure way to create, view and pay bills from anywhere. Make smart cash flow decisions and keep your business running even when you’re out of office. Manage payables from anywhere and ensure revenue-dependent payments reach their destination on time with Plastiq Pay. Pay bills on–the-go - Pay a bill with 1 tap - Schedule a payment for a future date - Repeat a vendor payment with a tap - Access important documentation instantly - Stay informed with complete visibility into your payables - Make smart cash flow decisions in real time

Screenshots

Fay Servicing Mobile Access4 screens
Plastiq4 screens

Verdict

The call

The clearest difference is rating: Fay Servicing Mobile Access at 4.6 against Plastiq's 3.7. Plastiq's advantage is update cadence (every 5 weeks vs every 14 months) and review sentiment (44% vs 33%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Fay Servicing Mobile Access holds the better App Store score, 4.6 against 3.7. Both are backed by a comparable volume of ratings — 61 and 85 respectively. Written reviews complicate that: 33% of Fay Servicing Mobile Access's written reviews are positive against 44% of Plastiq's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Fay Servicing Mobile Access ships an update every 14 months, Plastiq every 5 weeks. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
Fay Servicing Mobile Access versus Plastiq: the parameters behind the verdict, then further details
ParameterFay Servicing Mobile AccessPlastiq
PriceFreeFree
Rating4.6 (61 ratings) — better3.7 (85 ratings)
Positive reviews32.7% of reviews43.6% of reviews — better
Number of ratings6185 — better
Update frequencyEvery 14 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size201 MB54 MB
Age rating4+4+
DeveloperFAY SERVICING, LLCPlastiq, Inc.

Customer experience

Fay Servicing Mobile Access

Written reviews52 reviews
Positive32.7%
Neutral9.6%
Negative57.7%

Plastiq

All ratings79 ratings
Positive68.4%
Neutral3.8%
Negative27.8%
Written reviews39 reviews
Positive43.6%
Neutral2.6%
Negative53.8%

User reviews

Fay Servicing Mobile Access

From 61 App Store ratings

What we love

  • 💡 Easy to use
  • 🚀 Convenient payment process
  • 👍 Organized and informative

Room to improve

  • 🐛 Frequent password resets required
  • 🔒 Security issues with login
  • 👎 Poor customer service
  • 🤯 Frustrating navigation

Plastiq

From 85 App Store ratings

What we love

  • 👍 Easy to use and navigate
  • 🚀 Powers cash flow and rewards
  • 💳 Pay bills with credit cards
  • 📱 Manage payables on the go
  • ✨ Clean and modern design

Room to improve

  • ❌ Payments not made as scheduled
  • ❌ Payments canceled for unknown reasons
  • ❌ Late fees incurred due to non-payment
  • ❌ Refund delays and lack of explanation
  • ❌ Difficulty reaching customer support

Bugs and requests

Fay Servicing Mobile Access

Reported bugs

3 issues
  • App crashes frequently
  • Login information not recognized
  • Unexpected lockouts

Requested features

3 requests
  • Face ID/Biometric login support
  • Improved password management
  • More reliable app performance

Plastiq

Reported bugs

14 issues
  • App does not work well, shows error on login
  • App does not make scheduled payments
  • App canceled payments without reason
  • App processing time is 5 business days, then fails
  • App payment not received by mortgage company
Show 9 more
  • No way to contact customer service through the app
  • Live agent chat box shows 'agent not available'
  • Customer service number is a voicemail
  • App verification code is longer than allowed
  • App does not allow creation of new accounts
  • App not recognizing connected banks
  • App shows a red required button preventing payment submission
  • App is inconsistent with check deposit status
  • App requires invoice upload unnecessarily

Requested features

2 requests
  • Add dashboard overview of account
  • Make app auto-rotate for iPad use

In-app purchases

None

Fay Servicing Mobile Access

No in-app purchases

None

Plastiq

No in-app purchases

Questions

Is Fay Servicing Mobile Access free?
Fay Servicing Mobile Access is free to download, with no in-app purchases.
Is Plastiq free?
Plastiq is free to download, with no in-app purchases.
Which has better reviews, Fay Servicing Mobile Access or Plastiq?
Fay Servicing Mobile Access is rated higher. Fay Servicing Mobile Access averages 4.6 out of 5 from 61 ratings, while Plastiq averages 3.7 from 85 ratings.
Do Fay Servicing Mobile Access or Plastiq have ads?
Neither Fay Servicing Mobile Access nor Plastiq shows ads.
Which is updated more often, Fay Servicing Mobile Access or Plastiq?
Fay Servicing Mobile Access ships an update every 14 months, and Plastiq every 5 weeks. Most recently, Fay Servicing Mobile Access was updated on October 27, 2026 and Plastiq on October 24, 2026.

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