Comparison

ATSC Support vs MyVerint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ATSC Support

This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.

Highlights
  • Self-solve technology issues
  • Check ticket status
  • Chat with support
  • Seamless digital experience
  • On-demand interactions
Features
Read full description

ATSC Support is a way to help self-solve your technology issues. The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us. The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.

About

MyVerint

This business application provides mobile access to employee schedules, performance data, and time-off request management. It empowers users with on-the-go actionable intelligence to respond swiftly to changes and manage their work effectively.

Highlights
  • View daily and future schedules
  • Access performance scorecards
  • Submit time off requests
  • Edit schedule changes
  • Receive real-time updates
Features
Read full description

MyVerint enables employees to enjoy the benefits of the Verint Customer Engagement Optimization suite while being mobile. The app is a unified extension of the core solution. It engages and empowers employees by delivering, on-demand actionable intelligence on-the-go, and allows them to swiftly respond, and take action from the convenience of their own mobile devices. Employees can: • View their daily and future schedules as well as their performance scorecard • Submit, edit, waitlist, withdraw, time off requests and other schedule changes • Stay informed on changes as they happen Contact your Verint system administrator to enable the mobile app features.

Screenshots

ATSC Support2 screens
MyVerint4 screens

Verdict

The call

The clearest difference is rating: MyVerint at 3.0 against ATSC Support's 1.8. MyVerint also leads on update cadence (every 5 weeks vs every 3 months) and iOS requirement (15.0 vs 18.0). ATSC Support's advantage is review sentiment (25% vs 0%) and ratings volume (33 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyVerint holds the better App Store score, 3.0 against 1.8. That said, the two scores are not equally well evidenced: ATSC Support has 33 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 25% of ATSC Support's written reviews are positive against 0% of MyVerint's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ATSC Support ships an update every 3 months, MyVerint every 5 weeks. The most recent releases landed on October 24, 2026 and October 15, 2026 respectively.

Scorecard5 real differences · 5 level
ATSC Support versus MyVerint: the parameters behind the verdict, then further details
ParameterATSC SupportMyVerint
PriceFreeFree
Rating1.8 (33 ratings)3.0 (4 ratings) — better
Positive reviews25.0% of reviews — better0.0% of reviews
Number of ratings33 — better4
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size139 MB51 MB
Age rating17+4+
DeveloperAllstateVerint

Customer experience

ATSC Support

All ratings33 ratings
Positive21.2%
Neutral0.0%
Negative78.8%
Written reviews16 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

MyVerint

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

ATSC Support

No in-app purchases

None

MyVerint

No in-app purchases

Questions

Is ATSC Support free?
ATSC Support is free to download, with no in-app purchases.
Is MyVerint free?
MyVerint is free to download, with no in-app purchases.
Which has better reviews, ATSC Support or MyVerint?
MyVerint is rated higher. ATSC Support averages 1.8 out of 5 from 33 ratings, while MyVerint averages 3.0 from 4 ratings.
Do ATSC Support or MyVerint have ads?
Neither ATSC Support nor MyVerint shows ads.
Which is updated more often, ATSC Support or MyVerint?
ATSC Support ships an update every 3 months, and MyVerint every 5 weeks. Most recently, ATSC Support was updated on October 24, 2026 and MyVerint on October 15, 2026.

Other comparisons