i360 miBenefits vs SymptomKeep
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
i360 miBenefits
Access your benefit plan details, ID cards, and claim history securely. Track coverage for yourself and family, receive real-time notifications, and find in-network providers. Manage your account and customize your experience easily.
- Secure benefit plan access
- Digital ID cards
- Real-time coverage tracking
- Claim history viewing
- In-network provider search
- Push notifications
- Account customization
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The miBenefits app’ commitment to simplify the benefit journey by giving our customers instant access to their information. FEATURES: Secure access to benefit plan coverage, ID cards and instant notifications to keep you informed 24/7. SECURITY: Setting up your account is easy through our state of the art simple and secure 3 step process! Use the Touch ID or Face ID to log in now. BENEFITS & COVERAGE INFORMATION: Track benefits and deductibles for yourself or family members in real-time. You can also search benefits covered under your plan. ID CARD: Easily access your ID card, order a replacement to be sent to your address or save it in your digital wallet for future use! CLAIMS: View all claims in for an easy understanding of your claim journey! You can also filter by a specific date range or status. NOTIFICATIONS: Never miss an important update! Push notifications send updates in real-time and you can easily access past notifications on the app. USEFUL LINKS: Need a provider or pharmacy? The app will help you locate one in a network near you. MANAGE ACCOUNT: Customize your experience in the app settings to enable or disable specific notifications. ABOUT Imagine 360 - Imagine 360 is a third-party administrator of self-funded benefit plans, committed to driving innovation in this evolving marketplace. We are industry leaders, and we consistently outperform our peers. We are continuously disrupting the industry with solutions and trends that bring results. From claims processing to care management programs to business intelligence, we have you covered. Our core solutions are designed to simplify the benefit journey for all stakeholders. We also offer multiple levels of service within every solution category, for a truly customizable experience.
SymptomKeep
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Track. Manage. Thrive - Your Health, Your Power. Symptom Keep is a private, intuitive health companion designed to help you easily record symptoms, observe severity patterns over time, and generate clear, fact-based Care Notes for your healthcare team. Built with a privacy-first architecture, Symptom Keep ensures your sensitive health logs stay strictly confidential. No hidden AI model tracking. No selling of your medical history. Just simple, empowering health tracking. KEY FEATURES: • FAST & INTUITIVE SYMPTOM LOGGING Log physical sensations, pain levels, and symptoms in seconds using a 0–10 severity scale, custom notes, timestamps, and optional reference photos. • HANDS-FREE VOICE LOGGING Too tired or unwell to type? Speak naturally to record symptoms using integrated voice dictation. • VISUAL HEALTH TRENDS & CHARTS Turn raw daily entries into readable insights. Interactive severity timeline charts and symptom frequency breakdowns help you visualize changes over 7 days, 30 days, or customized date ranges. • DOCTOR-READY CARE NOTES (DETERMINISTIC SUMMARIES) Prepare for your next doctor or specialist visit with ease. Symptom Keep transforms your logged entries into structured, readable appointment summaries highlighting peak days, frequency, co-occurring symptoms, and severity shifts, calculated deterministically right on your device. • SMART, RESPECTFUL REMINDERS Set gentle morning check-ins, evening logs, streak milestone celebrations, or severe symptom follow-ups to maintain an accurate health log without notification fatigue. • PRIVATE & SECURE BY DESIGN Your health information belongs to you. Data is protected with client-side encryption. We do not inspect your symptom notes or sell personal health records to third-party advertisers. • WORKS OFFLINE Record symptoms anywhere, even without an active internet connection. Your records sync securely whenever you reconnect. ------------------------------------------------------------------------------------------------------------------------------ Medical Disclaimer: Symptom Keep is designed for personal symptom logging and informational purposes only. It does not provide medical diagnoses, treatment recommendations, or clinical advice. Always consult a qualified physician or healthcare provider regarding any medical condition or health concern.
Screenshots
Verdict
The clearest difference is iOS requirement: i360 miBenefits at 11.0 against SymptomKeep's 15.0. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | i360 miBenefits | SymptomKeep |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (54 ratings) — better | — |
| Positive reviews | 9.3% of reviews | — |
| Number of ratings | 54 — better | — |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 113 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | EBMS | Anthony Rezendes |
Bugs and requests
i360 miBenefits
Reported bugs
22 issues- App shows a white screen
- App won't open
- App crashes at login screen
- App shows error messages
- App freezes at main screen
Show 17 moreShow fewer
- App gets stuck on loading screen
- App session expired errors
- App requires update loop
- App doesn't load past login screen
- App doesn't load in app function
- App logo covers EOB information
- App update doesn't work
- App doesn't allow landscape view
- App kicks users out to login page
- App doesn't show updated deductible
- App says update required but cannot update
- App doesn't work to upload for anything
- App doesn't cover basic lab work
- App doesn't give provider options
- App is unusable
- App is super glitchy
- App is slow and difficult to communicate with
Requested features
7 requests- Fix the app
- Make the app load
- Allow provider search
- Allow claim submission
- Fix update issues
Show 2 moreShow fewer
- Improve website functionality
- Improve insurance coverage
SymptomKeep
Not enough reviews yet to summarise bugs or requests.
In-app purchases
i360 miBenefits
No in-app purchases
SymptomKeep
No in-app purchases







