Comparison

Reimbursement by WEX vs HEFCU App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reimbursement by WEX

Easily manage your benefit accounts with real-time balance checks and detailed information. Securely log in with biometric options and access account statements, claims, and eligibility information. File claims, upload receipts, and manage HSA transactions on the go.

Highlights
  • Check account balances 24/7
  • View account details and charts
  • Submit claims with receipt photos
  • Scan product barcodes for eligibility
  • Manage HSA transactions and investments
  • Secure login with biometrics
Features
Read full description

Track your benefit accounts by easily checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features: Easily Access Your Account • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Account Details at your fingertips • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email customer service • View your statements and notifications • Scan product barcodes to determine their eligibility Additional Convenient Features (if supported or applicable to your account(s)) • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • View and manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®

About

HEFCU App

Manage your Healthcare Employees FCU accounts conveniently from your mobile device. Check balances, review transactions, and transfer funds securely and quickly, anytime, anywhere.

Highlights
  • Check account balances
  • Review recent transactions
  • Transfer funds between accounts
  • Secure and fast access
  • On-the-go banking
Features
Read full description

Access your Healthcare Employees FCU (HEFCU) accounts when and where you want right in the palm of your hand. It’s fast, secure and free access to your accounts anytime, anywhere. You have access to check your balances, pay bills and transfer money...while you are on the go! Features: • Check your account balances. • Review recent transactions. • Transfer funds between your accounts. Federally insured by the NCUA.

Screenshots

Reimbursement by WEX4 screens
HEFCU App4 screens

Verdict

The call

The clearest difference is ads: Reimbursement by WEX at none against HEFCU App's shown. Reimbursement by WEX also leads on monetization model (free vs ad-supported) and update cadence (every 2 months vs every 4 months). HEFCU App's advantage is rating (4.8 vs 4.4) and iOS requirement (15.0 vs 17.0). On price, ratings volume, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HEFCU App holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 282 and 119 respectively.

UpkeepUpdate frequency

Reimbursement by WEX ships an update every 2 months, HEFCU App every 4 months. The most recent releases landed on September 15, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
Reimbursement by WEX versus HEFCU App: the parameters behind the verdict, then further details
ParameterReimbursement by WEXHEFCU App
PriceFreeFree
Rating4.4 (282 ratings)4.8 (119 ratings) — better
Positive reviews55.9% of reviews
Number of ratings282 — better119
Update frequencyEvery 2 months — betterEvery 4 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size32 MB120 MB
Age rating17+4+
DeveloperWEX, Inc.Healthcare Employees Federal Credit Union

Customer experience

Reimbursement by WEX

All ratings282 ratings
Positive83.7%
Neutral1.4%
Negative14.9%
Written reviews68 reviews
Positive55.9%
Neutral7.4%
Negative36.8%

HEFCU App

All ratings73 ratings
Positive94.5%
Neutral1.4%
Negative4.1%

Bugs and requests

Reimbursement by WEX

Reported bugs

8 issues
  • App crashes and reloads when navigating between views
  • Login credentials don't work on app despite working on website
  • Receipt upload fails with generic error messages
  • App doesn't retain user login information
  • File size rejection (8MB+ images rejected)
Show 3 more
  • Pop-up appears every time app launches
  • Claim status doesn't update properly after resubmission
  • Direct deposit functionality unavailable in app

Requested features

9 requests
  • Direct camera access for receipt photos
  • Larger file upload size limits
  • Expense history retention and previous claims visibility
  • Dependent Care form availability in app
  • Clearer claim status indicators and resubmission confirmation
Show 4 more
  • Direct deposit setup via app
  • Dependent management via app
  • Remove intrusive pop-up on app launch
  • Better offline functionality

HEFCU App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Reimbursement by WEX

No in-app purchases

None

HEFCU App

No in-app purchases

Questions

Is Reimbursement by WEX free?
Reimbursement by WEX is free to download, with no in-app purchases.
Is HEFCU App free?
HEFCU App is free to download, with no in-app purchases.
Which has better reviews, Reimbursement by WEX or HEFCU App?
HEFCU App is rated higher. Reimbursement by WEX averages 4.4 out of 5 from 282 ratings, while HEFCU App averages 4.8 from 119 ratings.
Do Reimbursement by WEX or HEFCU App have ads?
HEFCU App shows ads; Reimbursement by WEX does not.
Which is updated more often, Reimbursement by WEX or HEFCU App?
Reimbursement by WEX ships an update every 2 months, and HEFCU App every 4 months. Most recently, Reimbursement by WEX was updated on September 15, 2026 and HEFCU App on September 23, 2026.

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