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Reimbursement by WEX

Reimbursement by WEX

by WEX, Inc.

286 ratings
69 reviews
💰 Finance
Free

Details

Released
December 9, 2021
Updated
October 20, 2026

Features

Developer

WEX, Inc.
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About

Easily manage your benefit accounts with real-time balance checks and detailed information. Securely log in with biometric options and access account statements, claims, and eligibility information. File claims, upload receipts, and manage HSA transactions on the go.

✓Check account balances 24/7
✓View account details and charts
✓Submit claims with receipt photos
✓Scan product barcodes for eligibility
✓Manage HSA transactions and investments
✓Secure login with biometrics
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What users say about Reimbursement by WEX

Reviews of Reimbursement by WEX are mixed: the Finance app is rated 4.4/5 from 286 App Store ratings. What users like most: easy and intuitive to use, quick claim submission process. Top complaints: slow app performance and frequent reloading, persistent login credential issues. Summarized from real user reviews.

Positive things

  • 👍Easy and intuitive to use
  • ⚡Quick claim submission process
  • 🎯Centralized management of accounts and recipients
  • 📱Convenient mobile app access
  • 🔍Product coverage scanner feature
  • ⏱️Fast claim processing times
  • 💬Responsive customer service (when reached)

Negative things

  • 🐢Slow app performance and frequent reloading
  • 🐛Persistent login credential issues
  • 📤File upload limitations and errors
  • ⏳Long customer service response times
  • 🔄Changing reimbursement requirements
  • 💾App forgets user information
  • 🚫Limited app functionality vs. website
  • ⚠️Vague claim status messaging
  • 💸Use-it-or-lose-it policy not clearly communicated
See all reviews

What's New in Reimbursement by WEX

321.1.0

October 20, 2026

Version 321.0 provides you with: Security updates Bug fixes

More

User reviews

Most RecentHighest RatedLowest Rated

Worst Experience

WEX provides terrible service and a terrible app. It will always ask for a receipt no matter where the transaction came from. And uploading PDF receipts through the app does not work. I hate that my job uses them. Fix your service, fix your app.
Ssjlr92

Super easy to use

Love the app. So easy to use . Takes me less than 5 minutes to submit reimbursements.
Kkakinm0000000

Simplicity

Wex really makes everything easy. Honestly I have no negative feedback, and I’ve been using it for over a year. 5 stars Earned for sure!
PPhilly3081

Convenient

Every time has been smooth and convenient. Perfect app and access to your money.
MMikestewcrockett

Auto reimburse

Prompt and easy service
HHjschumacher
See 64 more reviews

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User experience

🐞

Reported Bugs

8 issues

App crashes and reloads when navigating between views

Bug

Login credentials don't work on app despite working on website

Bug

Receipt upload fails with generic error messages

Bug

App doesn't retain user login information

Bug

File size rejection (8MB+ images rejected)

Bug

Pop-up appears every time app launches

Bug

Claim status doesn't update properly after resubmission

Bug

Direct deposit functionality unavailable in app

Bug
✨

Requested Features

9 requests

Direct camera access for receipt photos

Feature

Larger file upload size limits

Feature

Expense history retention and previous claims visibility

Feature

Dependent Care form availability in app

Feature

Clearer claim status indicators and resubmission confirmation

Feature

Direct deposit setup via app

Feature

Dependent management via app

Feature

Remove intrusive pop-up on app launch

Feature

Better offline functionality

Feature

FAQ

What does the Reimbursement by WEX app do?

The app allows users to easily track their benefit accounts, check balances, and view account details in real-time. It also facilitates managing claims, submitting receipts, and handling HSA transactions.

How do I log in to the app?

You can log in using your existing health benefits website username and password. For enhanced security and convenience, the app also supports login via Touch ID or Face ID.

Is the app free to use?

Yes, the Reimbursement by WEX app is free to download and use. There are no in-app purchases or advertisements mentioned.

What kind of benefit accounts can I manage?

The app supports managing Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), and Health Savings Accounts (HSA). You can view balances, file claims, and manage transactions for these accounts.

Can I submit receipts through the app?

Yes, you can easily submit receipts for new or existing claims by taking a picture or uploading an image directly through the app. This simplifies the reimbursement process.