Reimbursement by WEX User Reviews
Customer Experience
~ Based on 67 written reviews from the US App Store.
What users say
Summarized from real user reviews of Reimbursement by WEX. Based on 271 reviews and a 4.4/5 average, it highlights the 7 positives and 9 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy and intuitive to use
- ⚡Quick claim submission process
- 🎯Centralized management of accounts and recipients
- 📱Convenient mobile app access
- 🔍Product coverage scanner feature
- ⏱️Fast claim processing times
- 💬Responsive customer service (when reached)
Negative things
- 🐢Slow app performance and frequent reloading
- 🐛Persistent login credential issues
- 📤File upload limitations and errors
- ⏳Long customer service response times
- 🔄Changing reimbursement requirements
- 💾App forgets user information
- 🚫Limited app functionality vs. website
- ⚠️Vague claim status messaging
- 💸Use-it-or-lose-it policy not clearly communicated
Is Reimbursement by WEX Safe?
Reimbursement by WEX appears safe based on user ratings. AppsHunter Safety Score for Reimbursement by WEX is 87/100.
This assessment is based on 271 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 244 App Store ratings for Reimbursement by WEX.
Is Reimbursement by WEX Legit?
Reimbursement by WEX appears to be a legitimate app. AppsHunter Legitimacy Score for Reimbursement by WEX is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Wex really makes everything easy. Honestly I have no negative feedback, and I’ve been using it for over a year. 5 stars Earned for sure!
Every time has been smooth and convenient. Perfect app and access to your money.
Prompt and easy service
Super convenient and easy to submit quickly
Very easy to use for reimbursements.
Title pretty much sums it up. This app is slow and annoying and likes to reload each view as you navigate in and out.
Wex really makes everything easy being in one place, being able to manage, add or pay recipients. See your deposits and or payments. Haven’t come across anything negative at all. Thanks for making it easy!
Wex is such a pain in the butt to have to constantly upload documentation of FSA debit card purchases. Ugh.
Out of all my HSA accounts this one has been the easiest to work with they even added an option to scan the product to see if it’s covered
Terrible company changing requirements for reimbursement. Website take forever to load; have to make multiple attempts to submit. Customer service team takes forever to respond to inquiries
Frequent issues with receipts being uploaded. Every image is 8 MB and the app doesn’t accept anything bigger most if not all co-pays at a doctors office always need a receipt. Makes no sense.
Wex really makes everything easy being in one place, being able to manage, add or pay recipients. See your deposits and or payments. Haven’t come across anything negative at all. Thanks for making it easy!
Best App and Process!
App is slow and difficult to navigate. There is a pop up that opens EVERY TIME you launch the app and it slows you down even more. I hate this app.
Title pretty much sums it up. This app is slow and annoying and likes to reload each view as you navigate in and out.
I give it 5 stars!
I appreciate the ease and convenience of this app. We are very busy working parents. Thank you.
It Works When I get it right. It is easy to use. It is convenient on my phone.
Excellent app with quick customer service replies and solutions.
I appreciate the ease and convenience of this app. We are very busy working parents. Thank you.
