Worst Experience
WEX provides terrible service and a terrible app. It will always ask for a receipt no matter where the transaction came from. And uploading PDF receipts through the app does not work. I hate that my job uses them. Fix your service, fix your app.
Super easy to use
Love the app. So easy to use . Takes me less than 5 minutes to submit reimbursements.
Simplicity
Wex really makes everything easy. Honestly I have no negative feedback, and I’ve been using it for over a year. 5 stars Earned for sure!
Convenient
Every time has been smooth and convenient. Perfect app and access to your money.
Auto reimburse
Prompt and easy service
Ease of use
Super convenient and easy to submit quickly
Easy to use
Very easy to use for reimbursements.
This app is trash, but I have to use it because of my job
Title pretty much sums it up. This app is slow and annoying and likes to reload each view as you navigate in and out.
Simplicity
Wex really makes everything easy being in one place, being able to manage, add or pay recipients. See your deposits and or payments. Haven’t come across anything negative at all. Thanks for making it easy!
Pain in the butt
Wex is such a pain in the butt to have to constantly upload documentation of FSA debit card purchases. Ugh.
Best
Out of all my HSA accounts this one has been the easiest to work with they even added an option to scan the product to see if it’s covered
Terrible
Terrible company changing requirements for reimbursement. Website take forever to load; have to make multiple attempts to submit. Customer service team takes forever to respond to inquiries
Good but Not perfect.
Frequent issues with receipts being uploaded. Every image is 8 MB and the app doesn’t accept anything bigger most if not all co-pays at a doctors office always need a receipt. Makes no sense.
Simplicity
Wex really makes everything easy being in one place, being able to manage, add or pay recipients. See your deposits and or payments. Haven’t come across anything negative at all. Thanks for making it easy!
Awesome.
Best App and Process!
Slow and clunky
App is slow and difficult to navigate. There is a pop up that opens EVERY TIME you launch the app and it slows you down even more. I hate this app.
This app is trash, but I have to use it because of my job
Title pretty much sums it up. This app is slow and annoying and likes to reload each view as you navigate in and out.
App super easy to use
I give it 5 stars!
Convenient and Thorough
I appreciate the ease and convenience of this app. We are very busy working parents. Thank you.
Works When I get it right
It Works When I get it right. It is easy to use. It is convenient on my phone.
