Comparison

JGH Users Guide vs Public Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

JGH Users Guide

Navigate the hospital with ease using step-by-step directions and access essential patient information digitally. This app helps you find your way, understand your rights, and provide feedback on your experience.

Highlights
  • Step-by-step hospital navigation
  • Digital access to patient rights
  • User committee information
  • Anonymous user satisfaction surveys
  • Contact information for user committee
Features
Read full description

L'application Guide des usagers de l'HGJ a été créée par le Comité des usagers de l'HGJ pour les patients, le personnel et les visiteurs de l'Hôpital général juif. Cette nouvelle application vous permet d'accéder rapidement à l'itinéraire le plus rapide dans l'hôpital pour chaque destination. Elle permettra également de visualiser certaines informations plus facilement et plus rapidement, sans avoir besoin d'être à l'hôpital. Les trois principales caractéristiques de l'application sont les suivantes : 1) Aider les usagers à trouver leur chemin dans l'hôpital et aider à une navigation efficace dans l'hôpital. Des instructions écrites étape par étape sont fournies pour aider à trouver le chemin du point A au point B. 2) Informer et soutenir les usagers en leur fournissant un accès numérique à des informations sur le rôle du comité des usagers, ses coordonnées, les droits et responsabilités des usagers, et des informations sur la manière d'accéder aux services. 3) Enquêter de manière anonyme auprès des participants volontaires afin de déterminer la satisfaction des usagers et de mesurer la qualité de l'expérience. The JGH Users’ Guide app has been created by the JGH Users’ Committee for patients, staff and visitors of the Jewish General Hospital. This new and exciting app allows you to quickly access the fastest route within the hospital for every destination. It will also enable the ability to view certain information more easily and readily, without needing to be in the hospital. Three key features of the app are: 1) To help users find their way within the hospital and to assist with efficient navigation throughout the hospital. Step-by-step written directions are provided to help find the way from point A to point B. 2) To inform and support users by providing digital access to information about the role of the Users’ Committee, its contact information, users’ rights and responsibilities information, and information on how to access services. 3) To anonymously survey willing participants in order to determine users’ satisfaction and to measure quality of experience.

About

Public Mobile

This app offers a 5G wireless subscription service with self-service account management. Activate your service, manage plans, track usage, and earn rewards. Get 24/7 online support for all your mobile needs.

Highlights
  • 5G subscription phone service
  • eSIM activation
  • Self-service account management
  • Plan usage tracking
  • Rewards program
  • Refer-a-friend savings
  • 24/7 online support
Features
Read full description

Welcome to different. Public Mobile is a wireless subscription service that does mobility differently. Sign up for Canada's first 5G subscription phone service in a few simple steps. With the Public Mobile app, you're in control. Activate in minutes with eSIM along with an eSIM compatible device and choose from 5G speed plans and unlimited data on Canada's largest network. Manage your own account with easy, self-service features in the app. Just like your other subscription services set it and forget it. Download the Public Mobile app for free to get started. Subscribe with a few quick clicks in the app: • Select and activate your subscription • Save with a 90 day subscription • Purchase and activate your eSIM or SIM card • You can keep your phone number when you subscribe to Public Mobile. Manage your plan anywhere, anytime with My Account: • Manage your subscription • Track your plan usage • Purchase add-ons Earn points that save you money with our Rewards program: • Check rewards balance • Redeem your points • Refer-a-friend to share savings Skip the wait time with 24/7 online solutions: • Access virtual support at your fingertips • Find answers and ask questions Download the Public Mobile App now. Learn more at publicmobile.ca

Screenshots

JGH Users Guide4 screens
Public Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Public Mobile at 45% against JGH Users Guide's 0%. Public Mobile also leads on update cadence (every 3 weeks vs every 6 months). JGH Users Guide's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (11.0 vs 16.1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

JGH Users Guide ships an update every 6 months, Public Mobile every 3 weeks. The most recent releases landed on October 11, 2026 and October 22, 2026 respectively.

Scorecard4 real differences · 6 level
JGH Users Guide versus Public Mobile: the parameters behind the verdict, then further details
ParameterJGH Users GuidePublic Mobile
PriceFreeFree
Rating—4.5 (234 ratings) — better
Positive reviews0.0% of reviews44.7% of reviews — better
Number of ratings—234 — better
Update frequencyEvery 6 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPod — betteriPhone
Requires iOS11.0 — better16.1
Further details — not scored
Size32 MB74 MB
Age rating4+4+
DeveloperHopital Gnral Juif Sir Mortimer B. DavisTELUS Communications Inc.

Customer experience

JGH Users Guide

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Public Mobile

All ratings216 ratings
Positive88.0%
Neutral1.9%
Negative10.2%
Written reviews340 reviews
Positive44.7%
Neutral6.8%
Negative48.5%

Bugs and requests

JGH Users Guide

Not enough reviews yet to summarise bugs or requests.

Public Mobile

Reported bugs

5 issues
  • Activation issues
  • Logging in problems
  • App crashes and freezes
  • Unreliable service
  • Billing and payment issues

Requested features

3 requests
  • Wifi calling
  • Support for iPad/tablets
  • Improve customer service access

In-app purchases

None

JGH Users Guide

No in-app purchases

None

Public Mobile

No in-app purchases

Questions

Is JGH Users Guide free?
JGH Users Guide is free to download, with no in-app purchases.
Is Public Mobile free?
Public Mobile is free to download, with no in-app purchases.
Do JGH Users Guide or Public Mobile have ads?
Neither JGH Users Guide nor Public Mobile shows ads.
Which is updated more often, JGH Users Guide or Public Mobile?
JGH Users Guide ships an update every 6 months, and Public Mobile every 3 weeks. Most recently, JGH Users Guide was updated on October 11, 2026 and Public Mobile on October 22, 2026.

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