IPEGBA vs 1823
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IPEGBA
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"IP&E app offers “easy” experience and every convenience you wish, enjoy it now! Main features: Meter Reading Reminder: Set your reminder date Online Service: Make appointment for maintenance or repair service Locate Us: Find our service centers Latest News & Promotion: Explore IP&E’s latest news & promotions Easy Recipe: Inspire your cooking idea Online Meter Reporting: Report your gas meter reading in just a few taps "
1823
Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.
- Submit cases with photos/videos
- Track case history and replies
- Instant answers via FAQ and Chatbot
- Submit compliments and suggestions
- Contact 23 participating departments
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1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
Screenshots
Verdict
The clearest difference is update cadence: IPEGBA at every 5 days against 1823's every 2 months. IPEGBA also leads on iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IPEGBA ships an update every 5 days, 1823 every 2 months. The most recent releases landed on October 16, 2026 and October 2, 2026 respectively.
| Parameter | IPEGBA | 1823 |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.0 (2 ratings) — better |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | — | 2 — better |
| Update frequency | Every 5 days — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 47 MB | 96 MB |
| Age rating | 4+ | 4+ |
| Developer | CITADEL PACIFIC, LTD.- ROHQ | 1823, HKSAR Government |
In-app purchases
IPEGBA
No in-app purchases
1823
No in-app purchases
