MySRT vs Xcel Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySRT
Manage your SRT account, including billing, payments, and bill history. Access device management features like WiFi settings and speed tests. Stay updated with news and easily contact customer support.
- View account balance and due date
- Manage recurring payments
- Access bill history (PDFs)
- Manage WiFi settings
- Perform speed tests
- Monitor news and events
- Contact customer support
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Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Device Management – Manage WiFi settings, speed test, manage connected devices, and more. Contact Us - Easily contact SRT. News - Provides a convenient way to monitor news and upcoming events.
Xcel Energy
Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.
- Secure login with Touch ID/Face ID
- View billing and statements
- Make payments
- Report and check outage status
- Track historical energy usage
- Compare bills and usage data
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Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.
Screenshots
Verdict
The clearest difference is rating: Xcel Energy at 4.6 against MySRT's 3.7. Xcel Energy also leads on ratings volume (4.1K vs 6) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Xcel Energy holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: Xcel Energy has 4.1K ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 25% of MySRT's written reviews are positive against 18% of Xcel Energy's, so the app with the better star average is not the one people write more warmly about.
MySRT ships an update every 2 months, Xcel Energy every 3 weeks. The most recent releases landed on July 21, 2026 and September 24, 2026 respectively.
| Parameter | MySRT | Xcel Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (6 ratings) | 4.6 (4.1K ratings) — better |
| Positive reviews | 25.0% of reviews — better | 17.7% of reviews |
| Number of ratings | 6 | 4.1K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 29 MB | 113 MB |
| Age rating | 17+ | 4+ |
| Developer | SRT COMMUNICATIONS, INC. | Xcel Energy Inc. |
Customer experience
MySRT
Xcel Energy
Bugs and requests
MySRT
Not enough reviews yet to summarise bugs or requests.
Xcel Energy
Reported bugs
3 issues- Unable to login or reset password
- Inability to link accounts or view statements
- Inconsistent or non-functioning features
Requested features
3 requests- Restore previous app functionality
- Improve usage tracking and reporting
- Provide better error messages and troubleshooting
In-app purchases
MySRT
No in-app purchases
Xcel Energy
No in-app purchases









