Comparison

MySRT vs Xcel Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MySRT

Manage your SRT account, including billing, payments, and bill history. Access device management features like WiFi settings and speed tests. Stay updated with news and easily contact customer support.

Highlights
  • View account balance and due date
  • Manage recurring payments
  • Access bill history (PDFs)
  • Manage WiFi settings
  • Perform speed tests
  • Monitor news and events
  • Contact customer support
Read full description

Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Device Management – Manage WiFi settings, speed test, manage connected devices, and more. Contact Us - Easily contact SRT. News - Provides a convenient way to monitor news and upcoming events.

About

Xcel Energy

Manage your Xcel Energy account with ease. View billing information, make payments, report outages, and track your energy usage over time. Secure login options and multi-language support are available.

Highlights
  • Secure login with Touch ID/Face ID
  • View billing and statements
  • Make payments
  • Report and check outage status
  • Track historical energy usage
  • Compare bills and usage data
Features
Read full description

Secure - Opt-in to use Touch ID or Face ID as a quicker way to sign in and as an added layer of protection to keep your data and account information secure. - Accessible to both English and Spanish customers - Dark Mode now available Pay - Easily log in to view your billing information and statements, check your balance and make payments. Report - Report an outage or check on your outage status. View - See a complete view of your current and historical usage data. Track - Compare your bills and track your electric and/or gas usage for the past 24 months with usage graphs and tables. - Compare your bill to last month or last year, and view how different bill factors such as usage, billing period, and average temperature might affect your bill Already an Xcel Energy customer but don’t have an online account yet? You’ll need to complete a quick, one-time registration to link your preferred email address with your account. To get started, have the following ready: • Your account number • Your last name or company name from your bill • The ZIP code from your bill Then, open the app and tap “Sign In or Register”, followed by “Register”. Enter your email address — this will become your new login ID.

Screenshots

MySRT4 screens
Xcel Energy4 screens

Verdict

The call

The clearest difference is rating: Xcel Energy at 4.6 against MySRT's 3.7. Xcel Energy also leads on ratings volume (4.1K vs 6) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xcel Energy holds the better App Store score, 4.6 against 3.7. That said, the two scores are not equally well evidenced: Xcel Energy has 4.1K ratings behind it against 6, so its average is the more settled of the two. Written reviews complicate that: 25% of MySRT's written reviews are positive against 18% of Xcel Energy's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MySRT ships an update every 2 months, Xcel Energy every 3 weeks. The most recent releases landed on July 21, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
MySRT versus Xcel Energy: the parameters behind the verdict, then further details
ParameterMySRTXcel Energy
PriceFreeFree
Rating3.7 (6 ratings)4.6 (4.1K ratings) — better
Positive reviews25.0% of reviews — better17.7% of reviews
Number of ratings64.1K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size29 MB113 MB
Age rating17+4+
DeveloperSRT COMMUNICATIONS, INC.Xcel Energy Inc.

Customer experience

MySRT

All ratings6 ratings
Positive50.0%
Neutral33.3%
Negative16.7%
Written reviews4 reviews
Positive25.0%
Neutral50.0%
Negative25.0%

Xcel Energy

All ratings4,112 ratings
Positive91.8%
Neutral2.4%
Negative5.9%
Written reviews147 reviews
Positive17.7%
Neutral4.8%
Negative77.6%

Bugs and requests

MySRT

Not enough reviews yet to summarise bugs or requests.

Xcel Energy

Reported bugs

3 issues
  • Unable to login or reset password
  • Inability to link accounts or view statements
  • Inconsistent or non-functioning features

Requested features

3 requests
  • Restore previous app functionality
  • Improve usage tracking and reporting
  • Provide better error messages and troubleshooting

In-app purchases

None

MySRT

No in-app purchases

None

Xcel Energy

No in-app purchases

Questions

Is MySRT free?
MySRT is free to download, with no in-app purchases.
Is Xcel Energy free?
Xcel Energy is free to download, with no in-app purchases.
Which has better reviews, MySRT or Xcel Energy?
Xcel Energy is rated higher. MySRT averages 3.7 out of 5 from 6 ratings, while Xcel Energy averages 4.6 from 4.1K ratings.
Do MySRT or Xcel Energy have ads?
Neither MySRT nor Xcel Energy shows ads.
Which is updated more often, MySRT or Xcel Energy?
MySRT ships an update every 2 months, and Xcel Energy every 3 weeks. Most recently, MySRT was updated on July 21, 2026 and Xcel Energy on September 24, 2026.

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