CarChat24 vs Chatbot Live Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CarChat24
Facilitate real-time communication with online vehicle shoppers through chat, SMS, and Facebook Messenger. This robust tool empowers dealership staff with essential functions like pre-written responses, lead information capture, and visitor analytics directly on their mobile devices.
- Live chat, SMS, and Facebook Messenger integration
- Pre-written response scripts
- Comprehensive lead information capture
- Real-time visitor tracking and analytics
- Customizable operator preferences
- CRM and email submission
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Connect with your online vehicle shoppers who reach out via chat, SMS text or even Facebook Messenger. The top-performing chat provider has released the absolute best chat app in the auto industry. This live chat app is incredibly robust and puts a powerful communication tool in the hands of dealer staff. It has been custom engineered for iPhone and iPod Touch to harness the power of SignalR technology, with all the key functions of the desktop chat operator console. It includes a detailed chat screen, pre-written responses, comprehensive lead info screen that pushes information to CRM and email, and a view of current visitors on the dealer website. Live chat operators can specify their hours of availability, and we also include visitor tracking and history pages, as well as mobile app chat statistics and analytics. Users can swipe and tap to interact with website visitors. The app is very customizable for operator preferences, and puts powerful CarChat24 tools like Carfax, an extensive knowledge base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into logical categories for quick access and easily selected to insert into the conversation. Powerful monitoring tools allow the operator to see key details about guests, including location, IP address, country flag, icon for browser type, number of pages visited, and even an icon to indicate if the visitor is returning. Keep all your chat conversations at your fingertips with full details, and track basic statistics and analytics on the move. All the lead features of the desktop and browser chat consoles have been built in. Auto capture of email addresses and phone numbers is included, as well as the ability to submit a lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is not running, and is compatible with iPhone 5s and newer devices running iOS 10 or later.
Chatbot Live Chat
This app provides existing customers with real-time push notifications for purchased orders. It allows for easy switching between workspaces and bots, ensuring you never miss an update. The service is completely free for all customers.
- Real-time order push notifications
- Check orders anytime
- Easy workspace and bot switching
- Free for existing customers
- Companion web app integration
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Free for all our customers. You can check the orders anytime you want. and receive a push notification when the new orders come. Easy switch the workspaces & bots. The purpose of the app is for our existing customers to receive push notifications of purchased orders. The target audience is our existing customers. This is a free stand-alone app. It's a companion app to our existing platform(web app). The user can get an account at our website sign-up page. We offer a free forever plan, no need to upgrade. Just simple receive an order push notification right on your phone.
Screenshots
Verdict
The clearest difference is review sentiment: Chatbot Live Chat at 100% against CarChat24's 0%. Chatbot Live Chat also leads on rating (5.0 vs 1.8). CarChat24's advantage is ratings volume (6 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chatbot Live Chat holds the better App Store score, 5.0 against 1.8. That said, the two scores are not equally well evidenced: CarChat24 has 6 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 0% of CarChat24's written reviews are positive against 100% of Chatbot Live Chat's.
CarChat24 ships an update every 3 weeks, Chatbot Live Chat monthly. The most recent releases landed on October 17, 2026 and October 2, 2026 respectively.
| Parameter | CarChat24 | Chatbot Live Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (6 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 6 — better | 1 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 56 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | ChatLead.com, Inc | Smart Link Pty Ltd |
Customer experience
CarChat24
Chatbot Live Chat
In-app purchases
CarChat24
No in-app purchases
Chatbot Live Chat
No in-app purchases









