Comparison

Chatwoot vs Chatbot Live Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chatwoot

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

Highlights
  • Real-time customer engagement
  • On-the-go conversation follow-up
  • Instant system activity notifications
  • Team collaboration with private notes
  • Conversation status management
  • Assign conversations to team members
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

About

Chatbot Live Chat

This app provides existing customers with real-time push notifications for purchased orders. It allows for easy switching between workspaces and bots, ensuring you never miss an update. The service is completely free for all customers.

Highlights
  • Real-time order push notifications
  • Check orders anytime
  • Easy workspace and bot switching
  • Free for existing customers
  • Companion web app integration
Features
Read full description

Free for all our customers. You can check the orders anytime you want. and receive a push notification when the new orders come. Easy switch the workspaces & bots. The purpose of the app is for our existing customers to receive push notifications of purchased orders. The target audience is our existing customers. This is a free stand-alone app. It's a companion app to our existing platform(web app). The user can get an account at our website sign-up page. We offer a free forever plan, no need to upgrade. Just simple receive an order push notification right on your phone.

Screenshots

Chatwoot4 screens
Chatbot Live Chat4 screens

Verdict

The call

The clearest difference is review sentiment: Chatbot Live Chat at 100% against Chatwoot's 55%. Chatbot Live Chat also leads on rating (5.0 vs 4.1). Chatwoot's advantage is update cadence (every 11 days vs monthly) and ratings volume (13 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Chatbot Live Chat holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Chatwoot has 13 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 100% of Chatbot Live Chat's.

UpkeepUpdate frequency

Chatwoot ships an update every 11 days, Chatbot Live Chat monthly. The most recent releases landed on September 23, 2026 and August 26, 2026 respectively.

Scorecard4 real differences · 6 level
Chatwoot versus Chatbot Live Chat: the parameters behind the verdict, then further details
ParameterChatwootChatbot Live Chat
PriceFreeFree
Rating4.1 (13 ratings)5.0 (1 ratings) — better
Positive reviews55.0% of reviews100.0% of reviews — better
Number of ratings13 — better1
Update frequencyEvery 11 days — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.415.1 — better
Further details — not scored
Size73 MB41 MB
Age rating4+4+
DeveloperChatwoot IncSmart Link Pty Ltd

Customer experience

Chatwoot

All ratings13 ratings
Positive84.6%
Neutral0.0%
Negative15.4%
Written reviews60 reviews
Positive55.0%
Neutral15.0%
Negative30.0%

Chatbot Live Chat

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Chatwoot

No in-app purchases

None

Chatbot Live Chat

No in-app purchases

Questions

Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Is Chatbot Live Chat free?
Chatbot Live Chat is free to download, with no in-app purchases.
Which has better reviews, Chatwoot or Chatbot Live Chat?
Chatbot Live Chat is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Chatbot Live Chat averages 5.0 from 1 ratings.
Do Chatwoot or Chatbot Live Chat have ads?
Neither Chatwoot nor Chatbot Live Chat shows ads.
Which is updated more often, Chatwoot or Chatbot Live Chat?
Chatwoot ships an update every 11 days, and Chatbot Live Chat monthly. Most recently, Chatwoot was updated on September 23, 2026 and Chatbot Live Chat on August 26, 2026.

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