Chatwoot vs Chatbot Live Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chatwoot
Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.
- Real-time customer engagement
- On-the-go conversation follow-up
- Instant system activity notifications
- Team collaboration with private notes
- Conversation status management
- Assign conversations to team members
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Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.
Chatbot Live Chat
This app provides existing customers with real-time push notifications for purchased orders. It allows for easy switching between workspaces and bots, ensuring you never miss an update. The service is completely free for all customers.
- Real-time order push notifications
- Check orders anytime
- Easy workspace and bot switching
- Free for existing customers
- Companion web app integration
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Free for all our customers. You can check the orders anytime you want. and receive a push notification when the new orders come. Easy switch the workspaces & bots. The purpose of the app is for our existing customers to receive push notifications of purchased orders. The target audience is our existing customers. This is a free stand-alone app. It's a companion app to our existing platform(web app). The user can get an account at our website sign-up page. We offer a free forever plan, no need to upgrade. Just simple receive an order push notification right on your phone.
Screenshots
Verdict
The clearest difference is review sentiment: Chatbot Live Chat at 100% against Chatwoot's 55%. Chatbot Live Chat also leads on rating (5.0 vs 4.1). Chatwoot's advantage is update cadence (every 11 days vs monthly) and ratings volume (13 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chatbot Live Chat holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Chatwoot has 13 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 100% of Chatbot Live Chat's.
Chatwoot ships an update every 11 days, Chatbot Live Chat monthly. The most recent releases landed on September 23, 2026 and August 26, 2026 respectively.
| Parameter | Chatwoot | Chatbot Live Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (13 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 55.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 13 — better | 1 |
| Update frequency | Every 11 days — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.1 — better |
| Further details — not scored | ||
| Size | 73 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Chatwoot Inc | Smart Link Pty Ltd |
Customer experience
Chatwoot
Chatbot Live Chat
In-app purchases
Chatwoot
No in-app purchases
Chatbot Live Chat
No in-app purchases









