Chatwoot vs Botconversa
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chatwoot
Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.
- Real-time customer engagement
- On-the-go conversation follow-up
- Instant system activity notifications
- Team collaboration with private notes
- Conversation status management
- Assign conversations to team members
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Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.
Botconversa
Manage customer interactions in real-time directly from your mobile device. Access conversation history and receive instant notifications to ensure prompt responses. This app brings the familiar BotConversa experience to your phone for on-the-go customer service.
- Live chat on mobile
- Conversation history access
- Real-time notifications
- Simplified mobile access
- On-the-go customer service
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O BotConversa chegou ao seu celular! Atenda clientes em tempo real e acompanhe todas as interações onde quer que você esteja. Ideal para quem já usa o BotConversa no computador e deseja a praticidade de um aplicativo móvel. Principais Funcionalidades: Chat ao Vivo no Celular: Ofereça atendimento ágil e personalizado diretamente do seu dispositivo móvel. Histórico de Conversas: Tenha fácil acesso ao histórico de interações, garantindo continuidade e contexto nas respostas. Notificações em Tempo Real: Receba alertas instantâneos sobre novas mensagens, garantindo que você nunca perca uma oportunidade de interação. Acesso Simplificado: Toda a experiência BotConversa que você conhece, agora otimizada para o celular. Baixe o BotConversa e atenda seus clientes com rapidez e facilidade, em qualquer lugar.
Screenshots
Verdict
The clearest difference is rating: Chatwoot at 4.1 against Botconversa's 3.5. Chatwoot also leads on monetization model (free vs free with in-app purchases) and ratings volume (13 vs 2). Botconversa's advantage is review sentiment (82% vs 55%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chatwoot holds the better App Store score, 4.1 against 3.5. That said, the two scores are not equally well evidenced: Chatwoot has 13 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 55% of Chatwoot's written reviews are positive against 82% of Botconversa's, so the app with the better star average is not the one people write more warmly about.
Chatwoot ships an update every 11 days, Botconversa every 9 days. The most recent releases landed on September 23, 2026 and September 14, 2026 respectively.
| Parameter | Chatwoot | Botconversa |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (13 ratings) — better | 3.5 (2 ratings) |
| Positive reviews | 55.0% of reviews | 82.4% of reviews — better |
| Number of ratings | 13 — better | 2 |
| Update frequency | Every 11 days | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 73 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | Chatwoot Inc | Botconversa |
Customer experience
Chatwoot
Botconversa
In-app purchases
Chatwoot
No in-app purchases
Botconversa
No in-app purchases









