1823 vs e
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
1823
Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.
- Submit cases with photos/videos
- Track case history and replies
- Instant answers via FAQ and Chatbot
- Submit compliments and suggestions
- Contact 23 participating departments
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1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
e
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【e-SmartShip】：為廣大客戶提供一站式自助跨境郵包投寄服務，讓客戶包裹寄送全球不同國家或地區，包含具體功能有 【在線下單】支持用戶下單寄件給全球不同國家和地區 【取件訂單】為廣大用戶提供上門取件服務 【門店】查詢可供寄件的門店信息 【查詢】支持查詢下單訂單信息 【地址簿】對收件人信息進行管理 【工單】對問題訂單進行跟進和處理 【消息】系統推送的相關信息，包含但不限於郵包狀態，優惠政策等 【訂單管理】查詢郵包狀態，以及相關信息 【我的】查詢賬戶信息
Screenshots
Verdict
The clearest difference is iOS requirement: e at 13.0 against 1823's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
1823 ships an update every 2 months, e monthly. The most recent releases landed on October 2, 2026 and October 8, 2026 respectively.
| Parameter | 1823 | e |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 96 MB | 54 MB |
| Age rating | 4+ | 17+ |
| Developer | 1823, HKSAR Government | 深圳市秀驿国际物流有限公司 |
In-app purchases
1823
No in-app purchases
e
No in-app purchases
