1823 vs Suren App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
1823
Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.
- Submit cases with photos and videos
- Track case history and replies
- Instant answers via FAQs and chatbot
- Submit compliments and suggestions
- Contact 23 participating departments
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1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics
Suren App
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Application Features: • Shop for professional and state of the art Automation technologies for your building (Available in the US, UK, Europe and Australia). • This APP offers unique control interface for all compatible A&R building automation devices for Security, Access and Energy control available on app and website for purchase. • This App offers an intuitive and simple setup for system integrators and installers to program large and complex building systems. • Simple, intuitive, User Friendly Interface • User Management: Buildings admins can manage their users securely and conveniently, providing specific credentials and access to individuals. • Interactive Map: Is a new visual experience for installers and users to design and program their building modules and systems via an interactive mapping interface. Users can create, drop, select and group devices onto the map, to program and organize devices. • Device Testing: Is a function that allows building admin and installers to test and diagnose the health of the individual devices and the system to ensure optimal performance and setup during installation and operation. • Customer Support: Send feedbacks and inquiries directly to our dedicated support team.
Screenshots
Verdict
The clearest difference is iOS requirement: Suren App at 13.0 against 1823's 15.6. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | 1823 | Suren App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | — |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 2 — better | — |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 97 MB | 80 MB |
| Age rating | 4+ | 4+ |
| Developer | 1823, HKSAR Government | Sesame system LLC |
In-app purchases
1823
No in-app purchases
Suren App
No in-app purchases









