Comparison

1823 vs OPL Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

1823

Submit cases, view records, and get instant answers to government service inquiries. This app allows users to easily submit complaints, compliments, and suggestions to 23 participating departments.

Highlights
  • Submit cases with photos and videos
  • Track case history and replies
  • Instant answers via FAQs and chatbot
  • Submit compliments and suggestions
  • Contact 23 participating departments
Features
Read full description

1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics

About

OPL Mobile App

Features
Read full description

Sanfield OPL - 透過手機應用給送貨單創建驗收單 - 離線編輯驗收單

Screenshots

18234 screens
OPL Mobile App3 screens

Verdict

The call

The clearest difference is update cadence: OPL Mobile App at daily against 1823's every 2 months. OPL Mobile App also leads on iOS requirement (13 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

1823 ships an update every 2 months, OPL Mobile App daily. Both last shipped on October 30, 2026.

Scorecard2 real differences · 8 level
1823 versus OPL Mobile App: the parameters behind the verdict, then further details
Parameter1823OPL Mobile App
PriceFreeFree
Rating3.0 (2 ratings) — better—
Positive reviews0.0% of reviews—
Number of ratings2 — better—
Update frequencyEvery 2 monthsDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.613 — better
Further details — not scored
Size97 MB38 MB
Age rating4+17+
Developer1823, HKSAR GovernmentSanfield Construction Innovations Limited

In-app purchases

None

1823

No in-app purchases

None

OPL Mobile App

No in-app purchases

Questions

Is 1823 free?
1823 is free to download, with no in-app purchases.
Is OPL Mobile App free?
OPL Mobile App is free to download, with no in-app purchases.
Do 1823 or OPL Mobile App have ads?
Neither 1823 nor OPL Mobile App shows ads.
Which is updated more often, 1823 or OPL Mobile App?
1823 ships an update every 2 months, and OPL Mobile App daily. Most recently, 1823 was updated on October 30, 2026 and OPL Mobile App on October 30, 2026.

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