Resident Experience vs Element 12
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Resident Experience
Manage your community living experience with this app. Access payments, submit maintenance requests with status updates, and reserve amenities. Stay connected with your neighbors and community events.
- Access payment portal
- Submit maintenance requests 24/7
- Receive maintenance status updates
- Reserve community amenities
- Connect with community
- Stay updated on community events
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Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to: • Access payment portal • Submit maintenance requests 24/7 and automatically receive status updates • Reserve amenities easily, so you can enjoy them as soon as you’re ready • Connect with your community and stay up-to-date with what’s happening and much more! After downloading the app, residents will set up a profile to access their specific community.
Element 12
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Welcome to elevated living in the palm of your hand! This new, cutting-edge platform provides Element 12 at Cadence residents with high-tech convenience at the touch of their fingertips. Download the app to: • Access the payment portal • Submit maintenance requests 24/7 and receive status updates • Receive important updates & communication from the community manager • Meet your neighbors through resident interest groups • Participate in our hotel style concierge services program • Reserve amenity spaces within the property • Sign up for building events & fitness classes • Get rewards and discounts to local stores & restaurants • Manage your visitors and send virtual keys • Access all of your digital keys from a single device
Screenshots
Verdict
The clearest difference is update cadence: Resident Experience at monthly against Element 12's every 3 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Resident Experience ships an update monthly, Element 12 every 3 months. Both last shipped on October 30, 2026.
| Parameter | Resident Experience | Element 12 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (754 ratings) — better | — |
| Positive reviews | 4.3% of reviews | — |
| Number of ratings | 754 — better | — |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 207 MB | 193 MB |
| Age rating | 4+ | 17+ |
| Developer | Greystar Real Estate Partners LLC | Elevated Lifestyles Inc |
Bugs and requests
Resident Experience
Reported bugs
3 issues- Login issues and account verification problems
- Inability to complete rent payments
- Compatibility problems on certain devices
Requested features
3 requests- Ability to view detailed payment history
- Option to pay rent without using third-party services
- Improved app stability and performance
Element 12
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Resident Experience
No in-app purchases
Element 12
No in-app purchases
Questions
Is Resident Experience free?
Is Element 12 free?
Do Resident Experience or Element 12 have ads?
Which is updated more often, Resident Experience or Element 12?
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