Narwal vs MaSe Staff
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Narwal
Remotely control and monitor your cleaning robot from anywhere. Customize cleaning modes, schedules, and spot cleaning for a spotless home. Receive detailed cleaning reports and manage room layouts with no-go zones.
- Remote control and monitoring
- Multiple cleaning modes
- Customized cleaning plans
- Spot cleaning functionality
- Map management with no-go zones
- Customized cleaning reports
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The Narwal app allows you to control the Narwal robots remotely, view its working status anytime you want, from anywhere you are. Using this app, you can unlock the more advanced functions of Narwal! [Multiple Cleaning Modes] Narwal is equipped with 5 cleaning modes, including Freo Mode, Vacuum and Mop, Vacuum then Mop, so that you can choose the one that suits your floor the best. [Customized Cleaning Plans] Long story short, you can customize in any way you want! You get to decide the cleaning sequence, frequency, even the mopping pressure and moisture of the robot via this app, so that you can get the most flawless floor in just one click! [Spot Cleaning] Only one specific area is dirty? You can select that one place on the app, and Freo will head out to clean! [Map Management] Merge and divide rooms as you want! You can even set no-go zones to make sure Freo doesn't intrude! [Customized Cleaning Reports] At the end of each cleaning plan, you can see how Freo made your floor spotless through a customized and engaging short video!
MaSe Staff
This app offers convenient support for viewing work reports and managing daily store operations. It helps users efficiently handle appointments and streamline business tasks.
- View work reports
- Manage appointments
- Daily store management
- Convenient support
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Provide convenient support for viewing work reports, managing appointments, and daily store management.
Screenshots
Verdict
The clearest difference is rating: MaSe Staff at 5.0 against Narwal's 3.7. Narwal's advantage is ratings volume (625 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MaSe Staff holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Narwal has 625 ratings behind it against 1, so its average is the more settled of the two.
Narwal ships an update every 2 weeks, MaSe Staff every 3 weeks. The most recent releases landed on October 25, 2026 and October 10, 2026 respectively.
| Parameter | Narwal | MaSe Staff |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (625 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 41.8% of reviews | — |
| Number of ratings | 625 — better | 1 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 322 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. | Shanghai Boka Software Technology Co., Ltd. |
Customer experience
Narwal
MaSe Staff
Bugs and requests
Narwal
Reported bugs
6 issues- App crashes and freezes
- Connectivity issues between app and robot
- Mapping errors and inability to edit maps
- Unreliable scheduling and cleaning tasks
- Unexpected robot behavior and getting stuck
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- Compatibility issues with newer iOS versions
Requested features
7 requests- Ability to split rooms and create custom zones
- Improved mapping and room editing features
- More scheduling options (e.g., every 2 weeks, monthly)
- Integration with voice assistants
- Ability to order replacement parts directly from the app
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- Improved notification system and status updates
- Easier access to maintenance information and reminders
MaSe Staff
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Narwal
No in-app purchases
MaSe Staff
No in-app purchases
