Chakra HQ vs respond.io

Easily define your business processes using Chakra HQ. Be it customer onboarding, vendor servicing or relationship management - build all your processes in a single place and bust the information silos. Chakra Bot is also automation first meaning you can offload common tasks like allocation, approval, data-enrichment to our unique and flexible bot. Automation rules can be built using our point and click engine or with custom scripts running on our serverless infrastructure.

Connect with customers anytime, anywhere with the respond.io mobile app. Respond.io is a customer conversation platform where human teams and AI Agents manage WhatsApp, Instagram, TikTok, voice, and email conversations — all from one inbox, on your phone. Key features: - Unified inbox: See every WhatsApp, Instagram, TikTok, and email conversation in one inbox, alongside your team. - AI Agents: Let AI Agents answer, qualify, and hand off conversations to your team the moment a human needs to step in — with the full conversation history carried over. - Team collaboration: Assign or reassign conversations to Agents or AI Agents, add internal comments for context, and see AI-generated conversation summaries and closing notes automatically. - Calls: Answer and return voice calls in the same thread as your chats — for your team, and your AI Agents. - Reply with AI Assist: Draft accurate replies and translate conversations in real time, so language differences don't slow down a response. - Lifecycle stages: Move a contact through Lifecycle stages — New Lead, Hot Lead, Customer, and more — right from the conversation, so pipeline progress stays current wherever your team is. - Real-time updates: Get instant notifications for new messages, so you can respond quickly and keep conversations moving, wherever you are. - Add & update contacts: Add new contacts on the spot and keep existing contact data current, so every reply is based on accurate information. - Spam management: Block spam automatically, so your inbox only shows genuine conversations. Download the respond.io mobile app to keep every conversation — and every deal — moving, wherever your team is. New to respond.io? Sign up for an account on desktop to get started.