DunCAN Connect vs MySparklight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DunCAN Connect
Easily report non-emergency issues to the City of Duncan, Oklahoma. Submit photos, videos, and location details for concerns like street maintenance or damaged trees. Track the status of your reports and receive completion notifications.
- Report non-emergency concerns
- Upload photos and videos
- Automatic GPS location tagging
- Select concern categories
- Receive completion notifications
- Track report status
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Welcome to DunCAN Connect, your complimentary personal assistant to report non-emergency concerns quickly and easily to City of Duncan, Oklahoma. Powered by SeeClickFix, this app makes reporting a concern easy! Simply open the app, upload a photo or video to submit along with your GPS location, select the appropriate category and tell us your concern. Whether it is street maintenance, tall grass, damaged trees, street signage, streetlight request or another concern, this handy app enables you to report right away and add additional information. All reports are routed to the appropriate City of Duncan department to be addressed in a timely manner, and you can even ask to be notified when the work is complete. Download and start using this free app today, and thank you for helping to make Duncan, the Heart of the Chisholm Trail, a better place to live, work and play. Accessing your City of Duncan services is simple and never been easier thanks to DunCAN Connect!
MySparklight
Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.
- Service management
- Profile updates
- Bill payment
- Network performance optimization
- Speed tests
- Troubleshooting tools
- Customer support access
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The MySparklight app puts your account at your fingertips. Easily manage your services, view account information, make payments, manage billing preferences, and stay informed with important updates—all from your mobile device. With MySparklight, you can: • View account and service details • Make payments quickly and securely • Manage Auto Pay and Paperless Billing • Access billing and payment information • Receive important account notifications • Contact customer support Download MySparklight today for a simple, convenient way to manage your account on the go.
Screenshots
Verdict
The clearest difference is rating: DunCAN Connect at 4.7 against MySparklight's 2.0. MySparklight's advantage is update cadence (fortnightly vs every 4 months) and ratings volume (214 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DunCAN Connect holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: MySparklight has 214 ratings behind it against 3, so its average is the more settled of the two.
DunCAN Connect ships an update every 4 months, MySparklight fortnightly. The most recent releases landed on September 29, 2026 and October 20, 2026 respectively.
| Parameter | DunCAN Connect | MySparklight |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3 ratings) — better | 2.0 (214 ratings) |
| Positive reviews | — | 6.4% of reviews |
| Number of ratings | 3 | 214 — better |
| Update frequency | Every 4 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 145 MB | 39 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Duncan | CableOne |
Customer experience
DunCAN Connect
MySparklight
Bugs and requests
DunCAN Connect
Not enough reviews yet to summarise bugs or requests.
MySparklight
Reported bugs
19 issues- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing
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- App out of sync after address change
- Constant pixelation and rendering issues
- App requires disconnect from WiFi to function properly
- Autopay deactivate button impossible to use
- Face ID sign-out loop
- Autofill password compatibility issues
- App crashes when opening
- Support links unclickable
- Chat function unresponsive
- Endless loading cycles during updates
- App freezes during form input
- Login credentials rejected in app but work on website
- Account disconnection notification after address change
- Service option missing from app interface
Requested features
13 requests- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details
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- Speed test functionality
- Upgrade/downgrade options in app
- Live chat support that actually works
- Outage notifications that function properly
- WiFi password management
- Upstream/downstream speed visibility
- Service availability checker
- Better autopay management controls
In-app purchases
DunCAN Connect
No in-app purchases
MySparklight
No in-app purchases
Questions
Is DunCAN Connect free?
Is MySparklight free?
Which has better reviews, DunCAN Connect or MySparklight?
Do DunCAN Connect or MySparklight have ads?
Which is updated more often, DunCAN Connect or MySparklight?
Other comparisons
