STA Connect vs BFT CONNECT

The Spokane Transit Authority (STA) Connect app is packed full of features! With the STA Connect app you can: - Link a physical Connect card or create a virtual eConnect card - Add value or passes - Check your balance - View fare capping progress - Enable autoload - Lock lost or stolen cards - Manage payment methods - View card activity, including ride history Virtual eConnect cards are separate from physical Connect cards. eConnect cards are completely virtual and exist only in your mobile phone. Every card, whether physical or eConnect, has a unique 20 digit number, and that 20 digit number has its own separate balances and fare capping totals from any other Connect card number, even when linked within the same STA Connect app account profile. To add value to an eConnect or physical Connect card, simply add a credit or debit card to your Connect account, then add value to your cart and check out. With value added to your card, you are ready to ride! Please note that no refund can be given on funds loaded to a physical or eConnect card. When you board the bus, bring up the fare payment QR code and hold your phone approximately eight inches below the fare validator with the screen facing up. When your eConnect card has been validated and fare collected, you’ll hear a beep and see a green check mark. Riders with a Universal Transit Access Pass (UTAP) through a local university (e.g. EWU, Gonzaga, SCC, SFCC, Whitworth, or WSU Spokane), employer (e.g. City of Spokane or Spokane County), or other partner agency (e.g. Kendall Yards) can now link their UTAP to their virtual Connect card directly in the STA Connect app. Simply register with your UTAP email address and use the “Partner Agency” widget on the home screen to get started. Learn more about the Connect fare system at spokanetransit.com/connect/

Get on-demand, convenient and affordable rides within any one of our six CONNECT zones: Central Richland, West Richland & Badger Mountain, Columbia Center & South Richland, West Pasco, East Pasco and Finley & Central Kennewick. Ride 7 days a week to popular pre-determined destinations within the service zone of your origin and connect to or from the BFT bus network with ease. Remember, your ride must begin and end in the same zone. How it works: - Book a ride on your phone. - Get picked up on a nearby corner. - Share your ride with others. - Save cash and reduce carbon emissions. What we’re about: SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. AFFORDABLE. All rides are a pre-communicated low price, no surprises. BFT CONNECT also offers passes and concessions for eligible riders. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. Questions? Reach out at support-bft@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.