Lorex Pro vs Rinnai Central
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lorex Pro
Control your professional-grade security systems remotely. Connect and manage your N884-series recorders from anywhere, ensuring property safety with simple mobile access.
- Remote security system control
- Connect and manage recorders
- Mobile access
- Property safety monitoring
- N884-series recorder compatibility
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Introducing Lorex Pro - the ultimate app for seamless control of your professional-grade security systems. With Lorex Pro, designed to be used with our N884-series recorders, you have the power to connect and manage your security systems with ease, right from the palm of your hand. Whether you're at home, at the office, or on the go, take control and ensure the safety of your property with just a few taps.
Rinnai Central
This app connects Rinnai tankless water heater owners to their devices for temperature control and scheduling. Professional installers can use it to register appliances, perform service, access documentation, and order parts.
- Adjust water temperature
- Schedule hot water
- Activate recirculation
- Register appliances
- Perform remote service
- Access documentation
- Order replacement parts
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Rinnai Central helps professionals support customers and gives homeowners convenient control of compatible Rinnai water heating systems from anywhere. For Rinnai PROs and installers, Rinnai Central makes it easier to register products, set up compatible customer devices, access service tools, and stay connected to Rinnai resources. For Rinnai tankless water heater owners, Rinnai Central provides convenient access to temperature control, recirculation settings, scheduling, system status, and maintenance alerts when supported by the connected product. PROFESSIONALS Use Rinnai Central to: ∙ Set parameters and perform service on compatible Rinnai tankless water heaters and boilers. ∙ Register eligible Rinnai products after installation. ∙ Set up and configure compatible customer Wi-Fi modules. ∙ Access product documentation, troubleshooting tools, training, rebates, news, and service resources. ∙ Find the right Rinnai product for your customer's needs. ∙ Access the Rinnai parts webstore. ∙ Manage your professional account and company relationship. ∙ Participate in eligible Rinnai PRO Tech programs when available. HOMEOWNERS Use Rinnai Central to: ∙ Adjust compatible water heating system temperature settings. ∙ Activate recirculation when supported by the product. ∙ Create daily schedules so hot water is ready when needed. ∙ Set vacation mode to help save energy when hot water is not needed. ∙ View real-time system status and maintenance alerts. ∙ Find experienced Rinnai PROs and installers near you. COMPATIBLE PRODUCTS Rinnai Central supports select Rinnai residential and commercial tankless water heaters and compatible accessories. Some features require a supported Rinnai Wi-Fi module or compatible connected product. Product availability, supported features, and access permissions may vary by model. - BLE setup is not available on all Rinnai products. Some products may require the RWM200 Wi-Fi Module accessory, sold separately. - For safety and product support reasons, some device setup and service permissions may be restricted to Rinnai professionals. Read our Data Use and Privacy Policy, Terms, and other important information in the legal section of our App Store description or at the web addresses below. TERMS OF SERVICE https://www.rinnai.us/terms-of-use PRIVACY POLICY https://www.rinnai.us/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Lorex Pro at 2.7 against Rinnai Central's 1.6. Lorex Pro also leads on review sentiment (19% vs 10%) and iOS requirement (10.0 vs 15.4.1). Rinnai Central's advantage is update cadence (monthly vs every 4 months) and ratings volume (341 vs 29). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lorex Pro holds the better App Store score, 2.7 against 1.6. That said, the two scores are not equally well evidenced: Rinnai Central has 341 ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 19% of Lorex Pro's written reviews are positive against 10% of Rinnai Central's.
Lorex Pro ships an update every 4 months, Rinnai Central monthly. The most recent releases landed on August 14, 2026 and September 26, 2026 respectively.
| Parameter | Lorex Pro | Rinnai Central |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (29 ratings) — better | 1.6 (341 ratings) |
| Positive reviews | 18.7% of reviews — better | 9.9% of reviews |
| Number of ratings | 29 | 341 — better |
| Update frequency | Every 4 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10.0 — better | 15.4.1 |
| Further details — not scored | ||
| Size | 301 MB | 79 MB |
| Age rating | 4+ | 4+ |
| Developer | LOREX TECHNOLOGY INC. | Rinnai America Corp |
Customer experience
Lorex Pro
Rinnai Central
User reviews
Lorex Pro
From 29 App Store ratingsWhat we love
- 🚀 Works well
- 💡 Huge improvement over previous apps
- 🚀 Smooth and seamless playback
- 🚀 Responsive and fast
Room to improve
- 🐛 Crashes and freezes
- 🐛 Unreliable notifications
- 🐛 Playback and remote view issues
- 🐛 Compatibility problems with iPads
- 🐛 Confusing and not user-friendly
Rinnai Central
From 341 App Store ratingsWhat we love
- 🚀 Works great
- 🚀 Much improved
- 🚀 Fantastic
- 🚀 Working perfectly now
Room to improve
- 🐛 Doesn't work at all
- 🐛 Bug in 4.3.0
- 🐛 Awful. Just terrible
- 🐛 Lousy App
- 🐛 Rinnai does not care
Bugs and requests
Lorex Pro
Reported bugs
4 issues- App crashes on iPad with latest iOS
- Notifications not working consistently
- Playback not working as expected
- Camera feeds not loading properly
Requested features
6 requests- Add picture-in-picture support
- Improve event/motion detection logging
- Add ability to disable cameras with one click
- Provide better privacy controls
- Integrate with more camera brands
Show 1 moreShow fewer
- Improve geolocation and notification settings
Rinnai Central
Reported bugs
3 issues- Control failed is still happening in latest version
- Login screen freezes
- Incompatible with older devices
Requested features
3 requests- Add device through Bluetooth missing
- Dark mode option
- Advanced analytics dashboard
In-app purchases
Lorex Pro
No in-app purchases
Rinnai Central
No in-app purchases









