Maqsam vs Bevatel Softphone Lite
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Maqsam
This customer service software is designed for the Arab world, featuring an Arabic-first AI agent to understand regional dialects and cultures. It helps businesses transform customer interactions into delightful experiences, driving loyalty and trust through automated and personalized support.
- Arabic-first AI agent
- 24/7 automated support
- Personalized customer interactions
- Seamless integration
- Scalable business solutions
- Arabic dialect understanding
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Maqsam is the customer service software built for the Arab world. We help Arabia’s most loved businesses transform everyday customer service into meaningful, delightful experiences that drive loyalty and trust. At the heart of Maqsam is our Arabic-first AI agent, designed to understand the nuances of the region’s dialects, cultures, and customers. Integrated seamlessly into our customer service software, it empowers teams to connect, listen, and deliver support 24/7, combining the reliability of automation with the clarity and reassurance of human understanding. Maqsam was built to be easy to adopt and effortless to grow with, backed by a support that listens first and responds with clarity. By pairing proven technologies with a deep understanding of the Arab market, we help businesses evolve from manual work to fully automated service and outreach, scaling with confidence while keeping every customer interaction personal and memorable.
Bevatel Softphone Lite
This business communication tool offers multi-account support for SIP calls, along with features like call recording and call waiting. It provides modern business facilities for enhanced communication.
- Multi-account SIP support
- Call recording
- Call waiting
- Automatic provisioning
- Modern business facilities
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Bevatel SIP softphone, supports multi-accounts , calls recording, call waiting and automatic provisioning. Enjoy many modern business facilities!
Screenshots
Verdict
The clearest difference is rating: Bevatel Softphone Lite at 4.1 against Maqsam's 3.7. Bevatel Softphone Lite also leads on ratings volume (42 vs 3). Maqsam's advantage is update cadence (every 2 months vs every 4 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bevatel Softphone Lite holds the better App Store score, 4.1 against 3.7. That said, the two scores are not equally well evidenced: Bevatel Softphone Lite has 42 ratings behind it against 3, so its average is the more settled of the two. Written reviews split almost evenly too, at 0% and 0% positive.
Maqsam ships an update every 2 months, Bevatel Softphone Lite every 4 months. The most recent releases landed on August 6, 2026 and September 10, 2026 respectively.
| Parameter | Maqsam | Bevatel Softphone Lite |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) | 4.1 (42 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | 3 | 42 — better |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 76 MB | 117 MB |
| Age rating | 4+ | 17+ |
| Developer | Labotic OU | Bavaya Advanced Information Technology |
Customer experience
Maqsam
Bevatel Softphone Lite
In-app purchases
Maqsam
No in-app purchases
Bevatel Softphone Lite
No in-app purchases
