Brightspeed vs HSprings 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Brightspeed
Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.
- Secure login with Touch ID/Face ID
- Track installation and appointments
- Manage payments and plans
- Live support and troubleshooting
- Test network speed
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Meet the Brightspeed app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on. Check out these great features: • Quickly and easily log in using Touch ID or Face ID. • Track and manage your Brightspeed appointments. • Track your payments and view or change your plan. • Get live support and troubleshooting tips. • View and test your network’s speed.
HSprings 311
Connect with the Town of Holly Springs, NC staff to request services, check your waste collection schedule, and engage with your community. This free and intuitive tool simplifies communication with town officials.
- Request Town services
- Check waste collection schedule
- Community engagement
- Connect with town staff
- Intuitive interface
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Do you have a question or need service from the Town of Holly Springs, NC? Download Holly Springs Connect, the official app for Holly Springs, NC 311. This free, simple, and intuitive tool allows you to connect with the Holly Springs staff to request Town services, look up your waste collection schedule, get involved in your community, and more!
Screenshots
Verdict
The clearest difference is ads: Brightspeed at none against HSprings 311's shown. Brightspeed also leads on update cadence (every 2 weeks vs every 12 months) and ratings volume (3.9K vs 5). HSprings 311's advantage is iOS requirement (12.0 vs 15.6). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brightspeed holds the better App Store score, 4.0 against 3.8. That said, the two scores are not equally well evidenced: Brightspeed has 3.9K ratings behind it against 5, so its average is the more settled of the two.
Brightspeed ships an update every 2 weeks, HSprings 311 every 12 months. The most recent releases landed on October 27, 2026 and October 5, 2026 respectively.
| Parameter | Brightspeed | HSprings 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (3.9K ratings) — better | 3.8 (5 ratings) |
| Positive reviews | 4.1% of reviews | — |
| Number of ratings | 3.9K — better | 5 |
| Update frequency | Every 2 weeks — better | Every 12 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 50 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Connect Holding II LLC | Town of Holly Springs, NC |
Customer experience
Brightspeed
HSprings 311
Bugs and requests
Brightspeed
Reported bugs
3 issues- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app
Requested features
3 requests- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability
HSprings 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Brightspeed
No in-app purchases
HSprings 311
No in-app purchases
Questions
Is Brightspeed free?
Is HSprings 311 free?
Which has better reviews, Brightspeed or HSprings 311?
Do Brightspeed or HSprings 311 have ads?
Which is updated more often, Brightspeed or HSprings 311?
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