MediLink vs MySparklight
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MediLink
This app simplifies time tracking for social care providers, allowing for easy clocking in and out. It's designed to streamline administrative tasks for caregiving professionals.
- Clock in/out functionality
- Social care provider focus
- Streamlined administration
- Easy time tracking
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MediLink is an app built to help social care providers to easily clock in and clock out
MySparklight
Manage your internet services easily. Update your profile, view plan details, and pay bills. Optimize network performance with tools like speed tests and troubleshooting.
- Service management
- Profile updates
- Bill payment
- Network performance optimization
- Speed tests
- Troubleshooting tools
- Customer support access
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The MySparklight app puts your account at your fingertips. Easily manage your services, view account information, make payments, manage billing preferences, and stay informed with important updates—all from your mobile device. With MySparklight, you can: • View account and service details • Make payments quickly and securely • Manage Auto Pay and Paperless Billing • Access billing and payment information • Receive important account notifications • Contact customer support Download MySparklight today for a simple, convenient way to manage your account on the go.
Screenshots
Verdict
The clearest difference is rating: MediLink at 3.2 against MySparklight's 2.0. MySparklight's advantage is ratings volume (214 vs 5) and update cadence (fortnightly vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MediLink holds the better App Store score, 3.2 against 2.0. That said, the two scores are not equally well evidenced: MySparklight has 214 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 0% of MediLink's written reviews are positive against 6% of MySparklight's, so the app with the better star average is not the one people write more warmly about.
MediLink ships an update every 2 months, MySparklight fortnightly. The most recent releases landed on October 12, 2026 and October 20, 2026 respectively.
| Parameter | MediLink | MySparklight |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (5 ratings) — better | 2.0 (214 ratings) |
| Positive reviews | 0.0% of reviews | 6.4% of reviews — better |
| Number of ratings | 5 | 214 — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 45 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Micah Carr | CableOne |
Customer experience
MediLink
MySparklight
Bugs and requests
MediLink
Not enough reviews yet to summarise bugs or requests.
MySparklight
Reported bugs
19 issues- Login button unresponsive or frozen
- Username provided but rejected during login
- Terms and conditions acceptance button non-functional
- Payment method screen only appears when disconnected from WiFi
- Add payment button changes color but does nothing
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- App out of sync after address change
- Constant pixelation and rendering issues
- App requires disconnect from WiFi to function properly
- Autopay deactivate button impossible to use
- Face ID sign-out loop
- Autofill password compatibility issues
- App crashes when opening
- Support links unclickable
- Chat function unresponsive
- Endless loading cycles during updates
- App freezes during form input
- Login credentials rejected in app but work on website
- Account disconnection notification after address change
- Service option missing from app interface
Requested features
13 requests- WiFi device management - see connected devices
- Data usage monitoring and tracking
- Service status and diagnostic information
- Remote modem/router reset capability
- Ability to view service plan details
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- Speed test functionality
- Upgrade/downgrade options in app
- Live chat support that actually works
- Outage notifications that function properly
- WiFi password management
- Upstream/downstream speed visibility
- Service availability checker
- Better autopay management controls
In-app purchases
MediLink
No in-app purchases
MySparklight
No in-app purchases








