Genuity Help Desk vs CloudMor

Take the power of your help desk with you. With the Genuity Help Desk App, you can provide outstanding support wherever you are and make your users delighted. Aggregate questions from multiple channels and respond to them easily from your phone.

With CloudMor mobile apps you and your team members can stay connected and more productive on the go while keeping your extension with you, wherever you are. What CloudMor brings to your team: **Complete UC solution that works with your CloudMor accounts** • Collaborate with your team wherever you are. • Make video calls, organize audio conferences and group chats, create public channels, share files, and much more. **Easily and securely organize remote work for your employees** • Dial external numbers using corporate identity/phone numbers. Receive calls through your CloudMor extension. • Keep track of your business communications with the detailed customer profiles and history of communications organized by each contact. **Enhanced connectivity and call quality even with an unstable internet connection** • With push notifications you can stay connected anywhere while providing outstanding customer service. • CloudMor enhances the connectivity and the quality of voice by implementing the best-in-class audio codecs. **Keeps your conversations and data secure.** • CloudMor apps use the strongest block ciphers available to encrypt calls, messages, and data. To use this app a subscription to CloudMor service is required.