Comparison

Citizen Care vs Dexcom Follow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citizen Care

Features
Read full description

Designed for busy providers on-the-go, The CITIZEN CARE™ mobile app allows healthcare providers to seamlessly transmit patient test results at the point-of-care to the EHR. With a few simple taps, clinicians can create and manage test orders and patient details, connect to wired, wireless, and Bluetooth medical devices, and view test results. When used in tandem with the CITIZEN CARE™ web-based admin portal, the CITIZEN CARE™ Health Solutions can help streamline point-of-care testing programs through secure, cloud-based data management. Requires account set-up through your healthcare facility.

About

Dexcom Follow

This app allows you to remotely monitor the glucose levels and trends of loved ones using a compatible continuous glucose monitoring system. Receive customizable alerts for out-of-range glucose levels, providing peace of mind and enabling timely responses.

Highlights
  • Remote glucose monitoring
  • View glucose trends
  • Customizable glucose alerts
  • Push notifications
  • Monitor up to 25 sharers
Features
Currently charting
Read full description

The new Dexcom Follow App is part of the Dexcom SHARE® system. Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed. With Dexcom Follow, you can: • Remotely monitor your loved one’s glucose at a glance from your phone or Apple Watch† • Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes • Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Screenshots

Citizen Care4 screens
Dexcom Follow4 screens

Verdict

The call

The clearest difference is update cadence: Citizen Care at every 6 days against Dexcom Follow's every 3 months. Citizen Care also leads on iOS requirement (12.4 vs 18.6). Dexcom Follow's advantage is chart position (#77 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Citizen Care ships an update every 6 days, Dexcom Follow every 3 months. The most recent releases landed on November 7, 2026 and November 12, 2026 respectively.

Scorecard3 real differences · 8 level
Citizen Care versus Dexcom Follow: the parameters behind the verdict, then further details
ParameterCitizen CareDexcom Follow
PriceFreeFree
Rating—1.6 (930 ratings) — better
Positive reviews—6.1% of reviews
Number of ratings—930 — better
Update frequencyEvery 6 days — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
Monetization—Free
Best chart rank—#77 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS12.4 — better18.6
Further details — not scored
Size23 MB244 MB
Age rating17+4+
DeveloperCitizen Care Health Solutions Corp.DexCom, Inc.

Bugs and requests

Citizen Care

Not enough reviews yet to summarise bugs or requests.

Dexcom Follow

Reported bugs

1 issue
  • Login issues preventing app usage

Requested features

3 requests
  • Add widget feature
  • Implement live updates and Apple Watch support
  • Restore previous app functionality

In-app purchases

None

Citizen Care

No in-app purchases

None

Dexcom Follow

No in-app purchases

Questions

Is Citizen Care free?
Citizen Care is free to download, with no in-app purchases.
Is Dexcom Follow free?
Dexcom Follow is free to download, with no in-app purchases.
Do Citizen Care or Dexcom Follow have ads?
Neither Citizen Care nor Dexcom Follow shows ads.
Which is updated more often, Citizen Care or Dexcom Follow?
Citizen Care ships an update every 6 days, and Dexcom Follow every 3 months. Most recently, Citizen Care was updated on November 7, 2026 and Dexcom Follow on November 12, 2026.

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