Citizen Care vs Dexcom Follow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citizen Care
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Designed for busy providers on-the-go, The CITIZEN CARE™ mobile app allows healthcare providers to seamlessly transmit patient test results at the point-of-care to the EHR. With a few simple taps, clinicians can create and manage test orders and patient details, connect to wired, wireless, and Bluetooth medical devices, and view test results. When used in tandem with the CITIZEN CARE™ web-based admin portal, the CITIZEN CARE™ Health Solutions can help streamline point-of-care testing programs through secure, cloud-based data management. Requires account set-up through your healthcare facility.
Dexcom Follow
This app allows you to remotely monitor the glucose levels and trends of loved ones using a compatible continuous glucose monitoring system. Receive customizable alerts for out-of-range glucose levels, providing peace of mind and enabling timely responses.
- Remote glucose monitoring
- View glucose trends
- Customizable glucose alerts
- Push notifications
- Monitor up to 25 sharers
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The new Dexcom Follow App is part of the Dexcom SHARE® system. Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed. With Dexcom Follow, you can: • Remotely monitor your loved one’s glucose at a glance from your phone or Apple Watch† • Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes • Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range
Screenshots
Verdict
The clearest difference is update cadence: Citizen Care at every 6 days against Dexcom Follow's every 3 months. Citizen Care also leads on iOS requirement (12.4 vs 18.6). Dexcom Follow's advantage is chart position (#77 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citizen Care ships an update every 6 days, Dexcom Follow every 3 months. The most recent releases landed on November 7, 2026 and November 12, 2026 respectively.
| Parameter | Citizen Care | Dexcom Follow |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.6 (930 ratings) — better |
| Positive reviews | — | 6.1% of reviews |
| Number of ratings | — | 930 — better |
| Update frequency | Every 6 days — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Best chart rank | — | #77 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 12.4 — better | 18.6 |
| Further details — not scored | ||
| Size | 23 MB | 244 MB |
| Age rating | 17+ | 4+ |
| Developer | Citizen Care Health Solutions Corp. | DexCom, Inc. |
Bugs and requests
Citizen Care
Not enough reviews yet to summarise bugs or requests.
Dexcom Follow
Reported bugs
1 issue- Login issues preventing app usage
Requested features
3 requests- Add widget feature
- Implement live updates and Apple Watch support
- Restore previous app functionality
In-app purchases
Citizen Care
No in-app purchases
Dexcom Follow
No in-app purchases





