Comparison

SugarPixel Hub vs Dexcom Follow

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SugarPixel Hub

Configure your dedicated blood glucose pixel clock for real-time BG readings and alerts. Connect multiple devices and customize alert levels with audio, vibration, and visual cues. Select your preferred display and update firmware seamlessly.

Highlights
  • Configure multiple SugarPixels
  • Connect Dexcom, Libre, Nightscout, Gluroo
  • Customize alert levels
  • Select preferred display
  • Over-the-air firmware updates
Read full description

Use SugarPixel Hub to configure your SugarPixel dedicated blood glucose pixel clock for BG readings and alerts (sold separately). - Configure multiple SugarPixels from the same app - Add blood glucose data sources for Dexcom, Libre, Nightscout, or Gluroo to follow up to two continuous glucose monitors. - Customize your alert levels with audio, vibration, and visual alerts. - Select your preferred display from the available options - Update your SugarPixel firmware over the air Dosing decisions should not be made based on the SugarPixel hardware. The user should follow instructions on the continuous glucose monitor system. SugarPixel is not intended to replace self-monitoring practices as advised by a physician.

About

Dexcom Follow

This app allows you to remotely monitor the glucose levels and trends of loved ones using a compatible continuous glucose monitoring system. Receive customizable alerts for out-of-range glucose levels, providing peace of mind and enabling timely responses.

Highlights
  • Remote glucose monitoring
  • View glucose trends
  • Customizable glucose alerts
  • Push notifications
  • Monitor up to 25 sharers
Features
Currently charting
Read full description

The new Dexcom Follow App is part of the Dexcom SHARE® system. Use this app if your loved one is sharing data from their Dexcom CGM app. The Sharer will need to send an invitation to allow you to connect after you have installed the Follow app. Dexcom Follow works seamlessly with your loved one’s Dexcom CGM, giving you visibility into their glucose data, even when they’re far away. Dexcom Follow allows you to view and follow their glucose levels, trends and data right from the app. Whether your child is in school, your parent lives independently, or your partner is traveling, Dexcom Follow helps you stay connected and informed. With Dexcom Follow, you can: • Remotely monitor your loved one’s glucose at a glance from your phone or Apple Watch† • Receive glucose information of up to 25 different Sharers – children, friends, or other loved ones – if you know multiple people with diabetes • Respond quickly with the help of customizable glucose alerts and push notifications that can inform you when a Sharer’s glucose levels are outside of target range

Screenshots

SugarPixel Hub4 screens
Dexcom Follow4 screens

Verdict

The call

The clearest difference is review sentiment: SugarPixel Hub at 74% against Dexcom Follow's 6%. SugarPixel Hub also leads on rating (4.5 vs 1.6) and update cadence (every 3 weeks vs every 2 months). Dexcom Follow's advantage is chart position (#58 vs unranked) and ratings volume (841 vs 102). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SugarPixel Hub holds the better App Store score, 4.5 against 1.6. That said, the two scores are not equally well evidenced: Dexcom Follow has 841 ratings behind it against 102, so its average is the more settled of the two. Written reviews point the same way: 74% of SugarPixel Hub's written reviews are positive against 6% of Dexcom Follow's.

UpkeepUpdate frequency

SugarPixel Hub ships an update every 3 weeks, Dexcom Follow every 2 months. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard6 real differences · 5 level
SugarPixel Hub versus Dexcom Follow: the parameters behind the verdict, then further details
ParameterSugarPixel HubDexcom Follow
PriceFreeFree
Rating4.5 (102 ratings) — better1.6 (841 ratings)
Positive reviews73.5% of reviews — better5.9% of reviews
Number of ratings102841 — better
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#58 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.1 — better18.6
Further details — not scored
Size43 MB236 MB
Age rating4+4+
DeveloperCustomTypeOne LLCDexcom

Customer experience

SugarPixel Hub

All ratings102 ratings
Positive86.3%
Neutral2.0%
Negative11.8%
Written reviews34 reviews
Positive73.5%
Neutral5.9%
Negative20.6%

Dexcom Follow

All ratings841 ratings
Positive7.8%
Neutral8.7%
Negative83.5%
Written reviews696 reviews
Positive5.9%
Neutral10.6%
Negative83.5%

Bugs and requests

SugarPixel Hub

Not enough reviews yet to summarise bugs or requests.

Dexcom Follow

Reported bugs

1 issue
  • Login issues preventing app usage

Requested features

3 requests
  • Add widget feature
  • Implement live updates and Apple Watch support
  • Restore previous app functionality

In-app purchases

None

SugarPixel Hub

No in-app purchases

None

Dexcom Follow

No in-app purchases

Questions

Is SugarPixel Hub free?
SugarPixel Hub is free to download, with no in-app purchases.
Is Dexcom Follow free?
Dexcom Follow is free to download, with no in-app purchases.
Which has better reviews, SugarPixel Hub or Dexcom Follow?
SugarPixel Hub is rated higher. SugarPixel Hub averages 4.5 out of 5 from 102 ratings, while Dexcom Follow averages 1.6 from 841 ratings.
Do SugarPixel Hub or Dexcom Follow have ads?
Neither SugarPixel Hub nor Dexcom Follow shows ads.
Which is updated more often, SugarPixel Hub or Dexcom Follow?
SugarPixel Hub ships an update every 3 weeks, and Dexcom Follow every 2 months. Most recently, SugarPixel Hub was updated on September 22, 2026 and Dexcom Follow on September 24, 2026.

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