British Airways vs Neilson
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
British Airways
Manage your entire travel experience from booking flights to checking in and accessing boarding passes. Get real-time updates, manage bookings, and access airport information for a smoother journey.
- Book flights with price comparison
- Easy check-in with passport scanning
- Mobile boarding passes
- Real-time flight updates and notifications
- Manage bookings and make changes
- Airport lounge information
- Rebook or request refunds during disruptions
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Welcome to the new British Airways app. Your journey starts here. Enjoy a seamless experience, designed around the way you travel. Simplified navigation makes booking, managing, checking in and travelling effortless with your new travel companion. Book flights Book quickly and with confidence. Compare prices using our new calendar view, choose your preferred fare and pay using Apple Pay, saved cards or part-pay with your Avios in just a few steps. Check in with ease A smoother start to every flight. Check in using passport scanning, select seats and save your boarding pass to your Apple Wallet, ready for departure. The day of your flight We’re with you on the day. Your home screen gives quick access to boarding passes. Notifications and live activities (initially from London Heathrow and Gatwick) update you about gate changes and key information within 24 hours of departure. Manage your bookings Browse your upcoming trips, select seats, add bags or make changes to your bookings with ease whenever you need them. Relax before your flight You’ll have access to airport maps and see in real time how busy our lounges are at London Heathrow T5 to find a quieter place to unwind. Take control of your journey Support when you need it most. If disruption occurs, quickly review your options to rebook your flight or request a refund, all in one place. Manage your account Your travel, tailored to you. Save your passport details for faster booking and check in. Update personal details and preferences, view your Avios balance, tier progress and vouchers, all securely protected with Face ID. Permissions We may ask for access to: - Your calendar and email to help manage bookings - Your camera to scan passports, documents or QR codes - Bluetooth and location for tracking features you enable - Notifications for travel updates You can manage permissions in your device settings at any time. Please refer to the ‘Application Licence Agreement’, linked below, to view the terms of use of this application and its features. By downloading the BA application, you agree to these terms. https://www.britishairways.com/content/information/legal/app-terms-conditions
Neilson
Plan and book your Neilson Active Holiday with ease. Discover over 20 activities, manage your schedule with live updates, and explore resort maps. Perfect for families and individuals seeking a well-organized and enjoyable getaway.
- Discover and book 20+ activities
- Manage live activity calendar
- Kids Club planning
- Interactive resort map
- Book spa treatments
- Hotel and facility information
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Your Ultimate Neilson Active Holidays Companion Make the most of your Neilson Active Holiday with the newly designed Neilson App! Whether you’re cycling scenic roads, playing tennis or setting sail on the water, the app ensures your holiday is full of Good Energy. Plan, Book & Explore with Ease From discovering activities to booking spa treatments, the Neilson App gives you everything you need at your fingertips. Enjoy a stress-free getaway with these exciting features: • Discover & Book Activities – Explore 20+ included activities and secure your spots effortlessly. • Manage Your Schedule – Stay organized with a live activity calendar and real-time updates. • Kids Club Planner – Plan exciting experiences for your little adventurers. • Interactive Resort Map – Easily navigate your resort and find key facilities. • Book Spa Treatments – Unwind and rejuvenate with a simple tap. • Hotel & Facility Info – Get quick access to essential resort details. Wherever your holiday takes you, the Neilson App is your perfect holiday companion. Download now and bring the Good Energy to your next trip!
Screenshots
Verdict
The clearest difference is chart position: British Airways at #80 against Neilson's unranked. Neilson's advantage is iOS requirement (15.1 vs 18.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
British Airways ships an update every 2 weeks, Neilson monthly. The most recent releases landed on November 7, 2026 and November 5, 2026 respectively.
| Parameter | British Airways | Neilson |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (275K ratings) — better | — |
| Positive reviews | 16.6% of reviews | 20.0% of reviews — better |
| Number of ratings | 275K — better | — |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #80 — better | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 125 MB | 35 MB |
| Age rating | 4+ | 4+ |
| Developer | British Airways Plc | Mobail Apps S.L. |
Customer experience
British Airways
Neilson
Bugs and requests
British Airways
Reported bugs
4 issues- Login and check-in issues
- Inability to retrieve boarding passes
- Inconsistent display of flight information
- Crashes and freezes
Requested features
4 requests- Ability to manage bookings and changes within the app
- Improved seat selection and management
- Reliable push notifications for flight updates
- Seamless integration between app and website
Neilson
Not enough reviews yet to summarise bugs or requests.
In-app purchases
British Airways
No in-app purchases
Neilson
No in-app purchases









