App won’t upload a booking
Unless I’m doing something wrong, the App won’t accept a booking. Booked direct with BA, refreshed the App, deleted and reloaded the App, checked my e ticket confirmation etec etc Pretty frustrating.
Buggy and bad functionality
This app is very hard to use. Lots of error messages every time I try to manage a booking or make changes, glitchy interface, and often have to try to do a basic thing like check in or change seats multiple times before it goes through. Noticeably worse app than many other airlines like Delta or United.
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Worst airline app
Honestly the most unfriendly airline app around. You can’t even see your flight number on app. Every single thing you want to do has to be transferred to website. Shocking shocking app.
Absolute Joke
$8bn on technology and EVERYTHING you try and do causes a system issues. Linking to a rubbish website isn’t the answer. BA has the WORST IT!
Abysmal app
Frankly, it is an enduring embarrassment for BA. I tried every possible way to make it work on my phone, without success. It is intent on sending me to a browser for the whole experience (what’s the point of the app??), and the wrong one at that, not my default browser. In 2026, it simply is a tech tragedy.
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