Terrible
“We’ve changed” - the first words you read when you fire up the app. Really? It used to be worse than it is now? First, you are forced to view a stream of fancy graphics extolling the wonderful app experience, this takes several seconds. You finally land on a booking page - no other option shown. What if you just want to manage your existing booking? Must use p-word to log in every time, Touch ID doesn’t work, but guess what! Swipe it closed and reopen it and you are still logged in! Who coded this &$#@?
Show more
No functionality
The only thing this app can do is book a flight. The handy Account Info page tells me my name, email address, contact number and how many avios I have - which is pretty pointless as the app does not have a feature which allows me to book a flight using them. The most intriguing thing about this app is that there seem to be a number of people who have rated it 5 stars. I cannot imagine.
Show more
It doesn’t even bring up trips I have!?!?
What the heck is this? It does nothing but allow you to look up new flights. It doesn’t know the ones you have or have ANY other features. Just a basic where do you want to go. No hamburger menu, nothing! This is the biggest waste of an APP yet from any company. I’m afraid to fly on these people’s planes now. I am being serious!
Show more
Pretty but doesn’t work
This is very stylish, but doesn’t actual work so that isn’t very helpful. It took 3 goes to login. Then I go through the booking process and get to the payment, there the screen freezes with ‘getting your options’ or similar. Also, it included none of my information from my existing travel profile. BA’s IT has deteriorated so badly over the last 2-3 years it is tragic. It used to be the best, now it is the worse because aesthetics are being put ahead of functionality.
Show more
Can only book new flights
BA is hilariously bad at all forms of technology, and this new app is the pinnacle. It can't do anything that you'd ever want to do in an airline app: manage flights, check in, get flight status, access in-flight services, etc. It does exactly one thing: book flights. That's the one thing that I will never ever use an airline's own app for, since it would mean that I can't compare flights with other airlines.
This app is useless. I'd say to get the iPhone app instead, but that just kicks you to the website any time you try to use it (which then tells you you should be using the app!) so you might as well just stick to a browser. Or better yet, don't fly BA in the first place.
This app is useless. I'd say to get the iPhone app instead, but that just kicks you to the website any time you try to use it (which then tells you you should be using the app!) so you might as well just stick to a browser. Or better yet, don't fly BA in the first place.
Show more
