Remote Desktop vs ConnectWise Control
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Remote Desktop
Access your Windows PC from your iPhone or iPad. View files, run programs, and use resources remotely. Supports various Windows versions and includes features like printing and barcode scanning.
- Connect to Windows PCs
- View files and programs
- Supports Windows XP/7/8/10
- Printing support
- Barcode scanner
- Wake on LAN (WOL)
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Using your iPhone or iPad, you can connect to your Windows Workstation Computer and see the files, programs, and resources exactly as you would if you were sitting at your desk, just on a smaller screen. Mocha Remote Desktop (RDP) provides access to a PC running Windows XP Professional or Windows 7/8/10. HOME edition or Windows 200x Servers cannot be supported. LITE VERSION Has a 5 minutes session limitation. FEATURES - Standard RDP protocol. - 8/16 bit color mode for faster screen updates. - Zoom and scroll as the Safari Browser. - WOL (Wake on LAN). - Printing. - Barcode scanner. - Support for Swiftpoint GT hardware mouse. - Support for a Bluetooth mouse, when using an iPad. - Support for Mouse Easy. Use an iPhone as a bluetooth trackpad. - Stylus pen. - NETBIOS name support for easy configuration. - Landscape mode. - Have patent license for the RDP protocol from Microsoft. LIMITATIONS - Windows HOME edition cannot be used, as it does not include the RDP protocol. - We cannot offer Windows 200x Server access, as it will require another patent license from Microsoft.
ConnectWise Control
Instantly connect to and remotely control Windows, Mac, Linux, and mobile devices from your iPhone or iPad. Resolve support issues or access your devices anytime, anywhere with secure, on-the-go capabilities.
- Host and join remote support sessions
- Unattended access to devices
- Remotely control computers
- Send commands and chat with users
- Broadcast iPhone/iPad screen
- File transfer
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The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere. With this app you can: -Host and join remote support and unattended access sessions in your existing ConnectWise Control instance -Remotely control computers and workstations -Send commands to remote devices, chat with end users, and more -Broadcast an iPhone or iPad screen to other devices (iOS 11+) -Support friends or clients on the go -Transfer files And more! If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial. We want to hear your feedback! Facebook: facebook.com/ConnectWiseControl Feature Requests: http://control.product.connectwise.com User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control Requires ConnectWise Control version 6.0 or later.
Screenshots
Verdict
The clearest difference is review sentiment: Remote Desktop at 52% against ConnectWise Control's 8%. Remote Desktop also leads on rating (3.0 vs 1.7) and monetization model (free vs freemium). ConnectWise Control's advantage is chart position (#173 vs unranked) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Remote Desktop holds the better App Store score, 3.0 against 1.7. That said, the two scores are not equally well evidenced: ConnectWise Control has 826 ratings behind it against 146, so its average is the more settled of the two. Written reviews point the same way: 52% of Remote Desktop's written reviews are positive against 8% of ConnectWise Control's.
Remote Desktop ships an update every 4 months, ConnectWise Control every 2 months. The most recent releases landed on August 23, 2026 and September 23, 2026 respectively.
| Parameter | Remote Desktop | ConnectWise Control |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (146 ratings) — better | 1.7 (826 ratings) |
| Positive reviews | 51.9% of reviews — better | 8.2% of reviews |
| Number of ratings | 146 | 826 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Best chart rank | — | #173 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 2 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | MochaSoft | ConnectWise |
Customer experience
Remote Desktop
ConnectWise Control
User reviews
Remote Desktop
From 146 App Store ratingsWhat we love
- 🚀 Fast and responsive
- 👍 Easy to set up and use
- 🔒 Secure remote access
- 🤖 Works great with Windows XP and Server 2003
Room to improve
- 🐛 Crashes and freezes on some devices
- 🔒 Security concerns raised by some users
- 🔌 Drains device battery quickly
- 🚫 Does not support Windows Home editions or Vista
ConnectWise Control
From 826 App Store ratingsWhat we love
- 🚀 Lightning-fast remote access
- 👍 Smooth and easy to use
- 🔒 Secure remote control
Room to improve
- 🐛 Frequent crashes and bugs
- 🔌 Lack of keyboard and mouse support
- 💤 Slow screen refreshes and poor display handling
- 🤖 Unreliable performance on mobile devices
Bugs and requests
Remote Desktop
Reported bugs
3 issues- Keyboard issues, unable to type full usernames
- Corrupts desktop settings on remote machine
- Compatibility problems with certain network configurations
Requested features
4 requests- Add support for Windows 7, 8, 10 and Server 2008/2012
- Implement right-click and scroll functionality
- Allow custom screen resolutions and full-screen mode
- Integrate VPN capabilities
ConnectWise Control
Reported bugs
3 issues- Disconnects and forced logouts
- Unresponsive controls and frozen screens
- Compatibility issues with newer iOS versions
Requested features
4 requests- Native mouse and keyboard support
- Improved iPad Pro optimization
- Clipboard and file transfer capabilities
- Longer session timeouts
In-app purchases
Remote Desktop
No in-app purchases
ConnectWise Control
No in-app purchases
Questions
Is Remote Desktop free?
Is ConnectWise Control free?
Which has better reviews, Remote Desktop or ConnectWise Control?
Do Remote Desktop or ConnectWise Control have ads?
Which is updated more often, Remote Desktop or ConnectWise Control?
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