Comparison

ConnectWise Control vs Windows App Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectWise Control

Instantly connect to and remotely control Windows, Mac, Linux, and mobile devices from your iPhone or iPad. Resolve support issues or access your devices anytime, anywhere with secure, on-the-go capabilities.

Highlights
  • Host and join remote support sessions
  • Unattended access to devices
  • Remotely control computers
  • Send commands and chat with users
  • Broadcast iPhone/iPad screen
  • File transfer
Features
Read full description

The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere. With this app you can: -Host and join remote support and unattended access sessions in your existing ConnectWise Control instance -Remotely control computers and workstations -Send commands to remote devices, chat with end users, and more -Broadcast an iPhone or iPad screen to other devices (iOS 11+) -Support friends or clients on the go -Transfer files And more! If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial. We want to hear your feedback! Facebook: facebook.com/ConnectWiseControl Feature Requests: http://control.product.connectwise.com User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control Requires ConnectWise Control version 6.0 or later.

About

Windows App Mobile

Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.

Highlights
  • Connect to remote PCs and virtual desktops
  • Access managed resources
  • Remote Desktop Gateway support
  • Connection management and favorites
  • Audio and video streaming
  • Device redirection (folders, clipboard, microphone, camera)
  • External monitor support
Features
Currently charting
Read full description

Windows App Mobile for iOS and iPadOS (previously named Remote Desktop Mobile) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services. Embrace the simplicity of a unified client with Windows App Mobile and connect to your Windows in the cloud with ease and security, from the device of your choice. GET STARTED • Learn more about the features of Windows App Mobile at https://aka.ms/WindowsApp. • Configure your PC for remote access using the information at https://aka.ms/rdsetup. KEY FEATURES • Access remote PCs running Windows Professional or Enterprise and Windows Server. • Access managed resources published by your admin. • Connect through a Remote Desktop Gateway. • Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs. • Audio and video streaming. • Redirect folders, your clipboard, and local devices such as microphones and cameras. • Connect your iPhone or iPad to an external monitor. • Easily switch between Entra accounts. • Dynamically switch between Portrait and Landscape mode. By downloading Windows App Mobile, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).

Screenshots

ConnectWise Control4 screens
Windows App Mobile4 screens

Verdict

The call

The clearest difference is rating: Windows App Mobile at 4.2 against ConnectWise Control's 1.7. Windows App Mobile also leads on review sentiment (35% vs 8%) and monetization model (free vs freemium). ConnectWise Control's advantage is iOS requirement (11.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Windows App Mobile holds the better App Store score, 4.2 against 1.7. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 826, so its average is the more settled of the two. Written reviews point the same way: 8% of ConnectWise Control's written reviews are positive against 35% of Windows App Mobile's.

UpkeepUpdate frequency

ConnectWise Control ships an update every 2 months, Windows App Mobile every 3 weeks. Both last shipped on September 26, 2026.

Scorecard7 real differences · 4 level
ConnectWise Control versus Windows App Mobile: the parameters behind the verdict, then further details
ParameterConnectWise ControlWindows App Mobile
PriceFreeFree
Rating1.7 (826 ratings)4.2 (7.8K ratings) — better
Positive reviews8.2% of reviews34.7% of reviews — better
Number of ratings8267.8K — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
Best chart rank—#177 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS11.0 — better26.0
Further details — not scored
Size29 MB199 MB
Age rating4+4+
DeveloperConnectWiseMicrosoft Corporation

Customer experience

ConnectWise Control

All ratings826 ratings
Positive15.3%
Neutral2.3%
Negative82.4%
Written reviews476 reviews
Positive8.2%
Neutral2.1%
Negative89.7%

Windows App Mobile

All ratings7,819 ratings
Positive77.4%
Neutral5.0%
Negative17.6%
Written reviews707 reviews
Positive34.7%
Neutral15.8%
Negative49.5%

User reviews

ConnectWise Control

From 826 App Store ratings

What we love

  • 🚀 Lightning-fast remote access
  • 👍 Smooth and easy to use
  • 🔒 Secure remote control

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔌 Lack of keyboard and mouse support
  • 💤 Slow screen refreshes and poor display handling
  • 🤖 Unreliable performance on mobile devices

Windows App Mobile

From 7.8K App Store ratings

What we love

  • 🚀 Seamless remote desktop experience
  • 👍 Smooth mouse and keyboard support
  • 🚀 Reliable connections
  • 👍 Great integration with Windows
  • 🚀 Responsive and fast

Room to improve

  • 🐛 Keyboard issues (no virtual keyboard, input problems)
  • 🐛 Crashes and freezes
  • 🐛 Resolution and scaling problems
  • 🐛 Connectivity issues, especially over mobile data
  • 🐛 Buggy after updates

Bugs and requests

ConnectWise Control

Reported bugs

3 issues
  • Disconnects and forced logouts
  • Unresponsive controls and frozen screens
  • Compatibility issues with newer iOS versions

Requested features

4 requests
  • Native mouse and keyboard support
  • Improved iPad Pro optimization
  • Clipboard and file transfer capabilities
  • Longer session timeouts

Windows App Mobile

Reported bugs

5 issues
  • Keyboard not working properly
  • Frequent crashes and freezes
  • Connectivity issues, especially over mobile data
  • Resolution and scaling problems
  • Incompatibility with newer iOS devices

Requested features

5 requests
  • Full screen support for external monitors
  • Ability to save/sync connection profiles
  • Support for multiple monitors and remote apps
  • Improved keyboard functionality (F-keys, shortcuts)
  • Better mouse/trackpad support (right-click, scrolling)

In-app purchases

None

ConnectWise Control

No in-app purchases

None

Windows App Mobile

No in-app purchases

Questions

Is ConnectWise Control free?
ConnectWise Control is free to download, with no in-app purchases.
Is Windows App Mobile free?
Windows App Mobile is free to download, with no in-app purchases.
Which has better reviews, ConnectWise Control or Windows App Mobile?
Windows App Mobile is rated higher. ConnectWise Control averages 1.7 out of 5 from 826 ratings, while Windows App Mobile averages 4.2 from 7.8K ratings.
Do ConnectWise Control or Windows App Mobile have ads?
Neither ConnectWise Control nor Windows App Mobile shows ads.
Which is updated more often, ConnectWise Control or Windows App Mobile?
ConnectWise Control ships an update every 2 months, and Windows App Mobile every 3 weeks. Most recently, ConnectWise Control was updated on September 26, 2026 and Windows App Mobile on September 26, 2026.

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