ConnectWise Control vs Windows App Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectWise Control
Instantly connect to and remotely control Windows, Mac, Linux, and mobile devices from your iPhone or iPad. Resolve support issues or access your devices anytime, anywhere with secure, on-the-go capabilities.
- Host and join remote support sessions
- Unattended access to devices
- Remotely control computers
- Send commands and chat with users
- Broadcast iPhone/iPad screen
- File transfer
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The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere. With this app you can: -Host and join remote support and unattended access sessions in your existing ConnectWise Control instance -Remotely control computers and workstations -Send commands to remote devices, chat with end users, and more -Broadcast an iPhone or iPad screen to other devices (iOS 11+) -Support friends or clients on the go -Transfer files And more! If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial. We want to hear your feedback! Facebook: facebook.com/ConnectWiseControl Feature Requests: http://control.product.connectwise.com User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control Requires ConnectWise Control version 6.0 or later.
Windows App Mobile
Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.
- Connect to remote PCs and virtual desktops
- Access managed resources
- Remote Desktop Gateway support
- Connection management and favorites
- Audio and video streaming
- Device redirection (folders, clipboard, microphone, camera)
- External monitor support
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Windows App Mobile for iOS and iPadOS (previously named Remote Desktop Mobile) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services. Embrace the simplicity of a unified client with Windows App Mobile and connect to your Windows in the cloud with ease and security, from the device of your choice. GET STARTED • Learn more about the features of Windows App Mobile at https://aka.ms/WindowsApp. • Configure your PC for remote access using the information at https://aka.ms/rdsetup. KEY FEATURES • Access remote PCs running Windows Professional or Enterprise and Windows Server. • Access managed resources published by your admin. • Connect through a Remote Desktop Gateway. • Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs. • Audio and video streaming. • Redirect folders, your clipboard, and local devices such as microphones and cameras. • Connect your iPhone or iPad to an external monitor. • Easily switch between Entra accounts. • Dynamically switch between Portrait and Landscape mode. By downloading Windows App Mobile, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).
Screenshots
Verdict
The clearest difference is rating: Windows App Mobile at 4.2 against ConnectWise Control's 1.7. Windows App Mobile also leads on review sentiment (35% vs 8%) and monetization model (free vs freemium). ConnectWise Control's advantage is iOS requirement (11.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Windows App Mobile holds the better App Store score, 4.2 against 1.7. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 826, so its average is the more settled of the two. Written reviews point the same way: 8% of ConnectWise Control's written reviews are positive against 35% of Windows App Mobile's.
ConnectWise Control ships an update every 2 months, Windows App Mobile every 3 weeks. Both last shipped on September 26, 2026.
| Parameter | ConnectWise Control | Windows App Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (826 ratings) | 4.2 (7.8K ratings) — better |
| Positive reviews | 8.2% of reviews | 34.7% of reviews — better |
| Number of ratings | 826 | 7.8K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Best chart rank | — | #177 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 11.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 29 MB | 199 MB |
| Age rating | 4+ | 4+ |
| Developer | ConnectWise | Microsoft Corporation |
Customer experience
ConnectWise Control
Windows App Mobile
User reviews
ConnectWise Control
From 826 App Store ratingsWhat we love
- 🚀 Lightning-fast remote access
- 👍 Smooth and easy to use
- 🔒 Secure remote control
Room to improve
- 🐛 Frequent crashes and bugs
- 🔌 Lack of keyboard and mouse support
- 💤 Slow screen refreshes and poor display handling
- 🤖 Unreliable performance on mobile devices
Windows App Mobile
From 7.8K App Store ratingsWhat we love
- 🚀 Seamless remote desktop experience
- 👍 Smooth mouse and keyboard support
- 🚀 Reliable connections
- 👍 Great integration with Windows
- 🚀 Responsive and fast
Room to improve
- 🐛 Keyboard issues (no virtual keyboard, input problems)
- 🐛 Crashes and freezes
- 🐛 Resolution and scaling problems
- 🐛 Connectivity issues, especially over mobile data
- 🐛 Buggy after updates
Bugs and requests
ConnectWise Control
Reported bugs
3 issues- Disconnects and forced logouts
- Unresponsive controls and frozen screens
- Compatibility issues with newer iOS versions
Requested features
4 requests- Native mouse and keyboard support
- Improved iPad Pro optimization
- Clipboard and file transfer capabilities
- Longer session timeouts
Windows App Mobile
Reported bugs
5 issues- Keyboard not working properly
- Frequent crashes and freezes
- Connectivity issues, especially over mobile data
- Resolution and scaling problems
- Incompatibility with newer iOS devices
Requested features
5 requests- Full screen support for external monitors
- Ability to save/sync connection profiles
- Support for multiple monitors and remote apps
- Improved keyboard functionality (F-keys, shortcuts)
- Better mouse/trackpad support (right-click, scrolling)
In-app purchases
ConnectWise Control
No in-app purchases
Windows App Mobile
No in-app purchases
Questions
Is ConnectWise Control free?
Is Windows App Mobile free?
Which has better reviews, ConnectWise Control or Windows App Mobile?
Do ConnectWise Control or Windows App Mobile have ads?
Which is updated more often, ConnectWise Control or Windows App Mobile?
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